I have never been so impressed by any company as I have this company. A man by the name of Michael came over and covered his shoes before walking in as to not bring any dirt into the house. He called 20 minutes before to let me know he was on his way. He was very pleasant and had the oven fixed in just a short time. They may not be the cheapest in price but there was no waist of time he knew exactly what to do and he did it. I would highly recommend this company to my friends.
I called Mr. Appliance and made an appointment to replace the top front panel of our Bosch dishwasher. We had already ordered and received the replacement part, but did not have the tools necessary to replace the panel. The technician arrived on time and was polite and efficient. He replaced the panel and within a half an hour, the dishwasher was repaired.
Mr. Appliance repaired our washer that had quit spinning or agitating, leaving clothes sopping wet. On the first visit, the repair person evaluated our washer and found it had a bad motor. The required parts were ordered and installed within 3 days. We truly believe that the washer now works better than it did when it was new (7 years ago).
They came out 4-5 times for different issues. I was pleased with their pricing and pleased with their service.
They repaired our dishwasher, the opening and closing latch. We used them in the past and they have always been prompt and always very reliable.
The service man arrived on time and checked referagerator for cooling, His professional advise was that the replacement of the compressor would cost about $600.00, Since the refergerator is over 20 years old I was advised that it would be better to replace the referagerator with a new high effency unit. He was polite and professional. Very good overall. Found them on Angies List with an A rating.
I have used them twice already. They came out and fixed an ice maker the last time. They are fantastic. They are very reasonable. I am very pleased with them. They are very honest about the repairs. I have had two different technicians and both have been great.
The area where the water and ice cube dispenser and the ice cube maker would frost up, sometimes so much that the freezer door would almost stick shut. The technician immediately diagnosed and fixed the problem. I called describing our problem at 8:30 a.m. and by 12:15 p.m. the technician arrived at our front door. He quickly saw the source of the problem went to his truck and brought back a part to replace the rusted one. The new part, he pointed out, was made from rust-proof material, an advancement the manufacturer implemented only after other owners of the same refrigerator reported the same problem. The price certainly was not cheap, but I was told the cost upfront, and the work was efficient and competently performed. I figured you get what you pay for. Jim also told me the coupon would apply before I asked about it. Other service providers I have used with coupon offers did not mention the coupon until I did, hoping I would forget it.
I called Mr Appliance at 1pm today because our refrigerator / freezer was not cooling. The representative promised to have a repairman here between 3 & 5, he came early and the job was complete before 3:30. He was professional in every sense: He was clean, he showed us the problem with the circuit board, have me an estimate on the spot, fixed the issue and cleaned up around. The area around the fridge looked better than when he started! The price of the repairs was a little on the high side but it was more than offset by the quality of the service experience. It is refreshing to have a service experience that exceeds expectations.
They've got good reviews on Angie's List. The overall experience was great. I would use them again in the future if needed.
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