Amazon Animal Hospital & Laser Therapy Center

Doesn't Recommend

Camilo B.

Joined 6 months ago

Very unprofessional, I went In with my puppy for a check up & his shots. Everything was going alright until they came back saying my dog had a Parasite. As soon as they came back they started acting like it was my fault & giving dirty looks, when I only had the dog less than a week. I bought my puppy the medicine they said he needed. I payed 85 dollars for something that he didn't even finish half way. 3 weeks later they called my girlfriend to verify that we were still coming in. That when she informed them that we were going to take our service somewhere else. Not even 20 minutes laters they give me a call telling me that since they can tell I care about my dog that they will give me a 20 dollar store credit for over paying for the medicine since it was put in the computer wrong. When I told her I wanted my money back instead she said she couldn't do that because it wasn't there fault. When I asked to speak with the manager since she kept Contradicting herself. He wasn't any help either, he was very rude, kept talking over me, and when I told him to just forget it he got a bigger attitude with me. The only thing they cared about was us going back there so we could spend more money. They didn't even once asked about how my dog was doing. I wouldn't recommend anybody to bring their animals here. Worst customers service EVER!!!!!

Recommends

Hulk Hogan

Joined 2 years ago

Dr. Carvajal & Staff, you have us for life!. Great care and service, friendly staff, very helpful with our pets. Fairly priced. Highly recommended!!

Thanks Doc

The Hulkster

Recommends

BellaSky

Joined 2 years ago

This is hands down the best vet in the area.. This is hands down the best vet in the area. I needed to get my three pound chihuahua spayed. She is my baby and I wanted the best veterinarian in Clearwater.

Being new to the area I didn't have a vet. So I started to research and found out that Dr. Carvajal and Amazon Animal Hospital were getting pretty high marks from some neighbors and friends i made .

I knew immediately he was the Vet for me. I made an appointment and all the staff is very nice and professional. Meeting Dr Carvajal for the first time was a great experience. He is very calm and is very experienced. He listens to what you have to say and will take the time that you need to answer all your questions. He knew I was worried and even took the time to show me a framed picture of another lady who owns a teacup chihuahua like mine and explained to me how picky she was and she also brings her dog there as well.

He is a person that genuinely cares. After getting blood work back my baby needed surgery asap as we thought she had an infection. Dr. Carvajal did the surgery ended up turning out successful and he did a terrific job.

If you need a vet please see Dr. Carvajal, he is the Best! I have a total of three pets all small teacup chihuahuas and will take them only to him. He does work on all size dogs, cats, and other pets. I totally trust him with their little life's and its hard to get my trust when it comes to my babies!!