I had the best car buying experience!! Eric Riley and Steve Connetti provided excellent guidance, hassle free environment and professionalism. Not only did they took the time to listen to what I was looking for, but ensure that I stayed within budget and got exactly what I needed without any compromise. I ended with a better deal and a better car than what I was looking for. They truly treated me like one of their own!! I would definitely recommend them to my friends and family.
Eric Riley was an incredible assistance in showing us a vehicle that fit our needs and price range. He was exteremely efficient in locating and processing our purchase. From start to finish to took 3 hours and gave me more time to enjoy our new purchase. I would highly recommended Eric Riley for your future purchase.
I would like to thank, Eric Riley for
providing me with an outstanding and comforting first time New Car Buyer experience! He was patient and knowledgeable through out the almost 2hrs I spent deciding on my new car. Eric provided me and my fiancé much more than customer service, he made us feel like we were part of the Wesley Chapel Toyota team. Also, the tour of the dealership service area was very interesting and refreshing knowing that when I have my car serviced I am not subjected to a small waiting room with over priced water and broken T.V's. I guarantee that I will be purchasing future cars from Wesley Chapel Toyota. Thank you, Eric!
Robert and Paul
i bought my truck at this dealership and im very happy the service was great and everyone is very friendly. i was helped by Jaime and valentino they both worked really hard to get me into my new truck i am a very satisfied customer.
Wesley Chapel Toyota is #1 in my book.
JR Moore is fantastic , knowledgable salesman....no pressure what so
ever. This is my third vehicle from this dealership. They
have great service and make you feel at home. I would
recommend Wesley Chapel Toyota to all family and friends.
I am loving my new Pruis C ! Be sure to check out the
free manicures and massages when waiting for service
(if you ever need it). The waiting area is like a movie
theatre. Free drinks, cookies, and comfortable sofas.
What could be better? Thank you to JR Moore for
helping me make the right choice of vehicles.
We had a very good experience buying a car from Wesley Chapel Toyota. My husband and I had Steven Fuentes to help us find just the right car. He was very helpful, friendly, and professional. He did an excellent job! The 2010 Camry we bought is great! P.J. made the financial part go smoothly. The deal was fair and we would recommend this dealership. This went very well and all the employees were friendly.
It's pretty rare in the car buying
experience that you feel like the person selling you the car (in this case Jack Peck) is actually listening to what you say you want.
Jack was with us all the way and totally understood what was important to me and my wife when it came to selecting a minivan. We're on a tight budget so he also found a way to get us into the vehicle we wanted, but without breaking the bank account.
Great customer service and a straightforward deal. We're definitely coming back to Jack and Wesley Chapel Toyota next time. Highly recommend.
Let me tell you about my fabulous experience with Wesley Chapel Toyota. I bought a 2012 Toyota Corolla about 3 weeks ago. My sales guy was Steven Fuentes. I told him that I would buy the car I had test driven, but that my dream was to have a hot pink car. Steven found me an Auto Body Shop and then went the extra mile to help me get it painted. Steven sent one of the men who worked there to drive the car to R & S Auto Body Shop on Armenia in Tampa, and then he personally went and picked it up himself when it was done. Last Friday morning 5/25, when I went into the dealership to pick up my car, Steven had driven it into the showroom and put pink balloons on it. I am tickled pink that he and all the Wesley Chapel Staff went the extra mile to make sure I was happy. AND I AM. I highly recommend Wesley Chapel Toyota in Wesley Chapel Florida. A++++ Service. A million thank you's and make sure you ask for Steven Fuentes. HE'S AWESOME.
Best Car Buying Experience.
So I was in need of a new car, and wasn't really sure that I would have a lot of options. I worked with Steve Fuentes for a few days to figure out what my needs and wants were, and what kind of financing options I had.
I set up an appointment, and the day of my appointment he called me with a few options that he had on the lot. When I showed up (expecting to buy a used car) he had a new 2012 Corolla already setup and waiting for me to test drive. I thought there's no way this is goin to happen. Well, he worked hard with the banks to get the approval AND gave me a GREAT DEAL!!
I couldn't believe I just bought a brand new car!! HE was so courteous and respectful, very friendly, and gave me everything I wanted in a car (including a payment I could afford). I'm keeping this car for a while, but definitely recommending to everyone I know that they need to see him when buying a car.
Toyota is smart for making him the face of their company when I went to see him to buy my car!
Poor skilled technicians. I went to this Wesley chapel Toyota dealer for replacement of the battery. The mechanic along with customer service representative say they cannot remove the battery connector plugs because of the corrosion and it needs entire wiring to the battery to be replaced and the cost would be $2110. Sounded ridiculous to me. Took the car to SAMs club. The guy in SAMs club replaced the battery in 10 minutes with out any complaints. He was able to remove the connector plugs and easily replace the battery in 10 mins. Not sure if the Wesley chapel Toyota guys need more training on their job or they are trying to make more money like this.
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