Couldn't be happier, best hair style in years. Everyone was great to speak with. Feel like they have best prices too.. I already re-booked my next appointment
Love this place! I am so glad I found this salon, my stylist was really interested in hearing my thoughts. My hair looks better than it ever has...Will be back soon.
never again. So, I bought a Living Social deal for $60 for a cut/color/deep conditioning for my shoulder length hair. What i GOT was an extra $10 charge because "color means roots, not all over color, and you have so much hair that we'll have to use twice as much colorant and toner on you". The young lady who did my hair clearly had never used toner with colorant, as she applied it directly to my dry, uncut hair, and it took her over an hour to do it. The "deep conditioning treatment" was conditioner applied after shampoo & then rinsed out, which I thought was pretty standard for most salons. I asked her to clean up the layers in my hair, and cut about 1/2 inch off altogether, She told me, "I'm not going to touch those layers because I'm not sure where they go" (WTF does THAT mean??) and when she was done, there was about 2 tablespoons of hair on the floor. This was the biggest waste of $70. Seriously, I would have been better off going to SuperCuts!
Waste of money.
I requested a consultation with the owner about coloring my hair, since she is the 'specialist'. This 5 minutes seemed like an inconvenience to her.
I booked an appt, and let her know TWICE during the service that I did not feel she was coloring enough hair. She has lots of excuses and 'high standards for her personal reputation', however she did not give me what I wanted. Am I not the customer? Who might keep returning for service until she retires or goes under???During the service is the time to correct and adjust ---- which she chose not to. So I had to suck it up and just wait for it to be over.
At the end, she said 'i can tell you are not happy' and asked what to do about it. How about 'get it correct while I am telling you and do what i have told you several times that I want you to do'?? After the fact is an inappropriate/insincere time to try to correct anything!
I could have spent that $100 more wisely than just throwing it out the window to her pocket.
Also, they have a groupon out now, and instead of using it as an oppty to get new clients, they are being difficult with the customer. I did not have a groupon, so I can't even blame my poor performance on that.
It does not appear that this salon owner cares about what the customer wants. Whether that carries to all her staff I cannot say. I guess they have enough business already, why start trying to please customers now?
Avoid this place, and spend your money once with someone else who will do what you want - instead of being like me and having to go somewhere else and pay yet to get my hair done how I wanted it and explained 3 times.
AVOID THIS PLACE.
This owner is deliberately canceling appointments to steal gift certificate values. Do not give this place your business - they will deliberately cancel your efforts to utilize gift certificates!
After receiving a gift certificate I made an appointment, but the day before my appointment I got a call from the salon to cancel it, because they didn't believe I had a "real" gift certificate. That was strange; since I had presented it to the person I made the appointment with. So I made another trip to the salon to show the owner the gift certificate, at which point she was very rude and said, "Well I guess you can use it."
I couldn't believe she was acting as if there were any reason I wouldn't be able to use the gift!! But determined to not lose out on the gift from my friend I made another appointment, this time for a pedicure.
The day I showed up for the appointment the owner was there with a scowl on her face and declared that I was late and could not receive the service!
To this day I have been unable to use my gift certificate! Horrible place.
excelent nail tech. I had my nails done here after work the other day the lady was very good I was more than pleased with her work I would definitely recommend her to a friend and her prices were very good
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