4655 118th Ave N # B, Clearwater, FL | Directions 3376227.880256 -82.697474
Mon 07:00 AM-05:00 PM;Tue 07:00 AM-05:00 PM;Wed 07:00 AM-05:00 PM;Thu 07:00 AM-05:00 PM;Fri 07:00 AM-05:00 PM;Sat 08:00 AM-03:00 PM
Not so great anymore! In the past I have had great service at a fair price with great customer service. I am sad to say that is not the case anymore. Chris the Service Writer has left the shop. In the past Chris would always advise us of other possible issues with the vehicle(s), but would never push the repair. He would generally say, hey in about 6 months you will need.....whatever, so start saving a little cash here and there. This past visit (October 2013) was not what I had become accustomed to. I tool my vehicle in for brakes and low and behold it needed lower ball joint and upper control arms replaced. These items are only two years old. The worst part is that when I declined the extra work and only wanted the brakes done. The new Service Writer tried to push a line of credit to get all the repairs done in one shot. Really come on!! I also found that Peterson is a bit high on their parts mark-up. When I called the owner and asked the question about the parts mark up, he said "If you want your vehicle worked on for free, it won't happen here." Not what I was asking for, just questioning the mark-up percentage on parts. I understand they have to make a profit, but a 60% mark up on parts to me is unacceptable. I will be looking for a new mechanic.
Excellent, Excellent, Excellent, thats how I would describe my experience at Peterson Auto and Truck. I have never felt so good about a decision to use a garage. Everytime something breaks on my car I know Petersons will be able to fix it and it wont cost me a ton of money.
This is the most reliable place I have ever taken my car too. I cannot say enough nice things about the professionalism this garage exhibits. I will continue to bring my vehicle to the most trust worthy and legitimate guys in town. Kevin and his team are unlike any other mechanics you will ever know. I have always gotten my car fixed in the promised time and at an extremely fair price. All of his work is guaranteed and I have never had a problem with any work he has ever done.
Customer service in auto repair is not dead after all – I wish I could give these guys 10 stars. I found them online in a pinch when my Beetle was leaking oil and they were right near my house so I called them up. They were so friendly and patiently listened to the issues I was having with my car so I felt confident right away and brought the car in. I am a female and this is the first place I have ever felt like I was not being ripped off or spoken to in a condescending way to. The rates were very reasonable and they gave me a ride home when I left the car for repair. I initially brought the car to a certain big named dealership and was treated horribly, made to feel my car was junk, and told I needed far more things fixed than what was needed. These guys at Peterson are honest and want to work with you to fix what is within your means to fix at at that time. I am a young, working person who can only afford to get a little fixed at a time and Michael and the guys totally understood that. So if your car needs some work, get to these guys now.
the best in the tampa bay area – Kevin and staff are the best in the area.We have been using them for years,and have refered eveyone we can. these are honest and fair people.I would recomend them to anyone .
Peterson Truck & Auto is the best – Peterson Truck and Auto is by far the best garage that I have ever used for any of my vehicles. They are professional and have a great work ethic. They go above and beyond to make sure that their customers are satisfied. They immediately diagnosed water in the fuel tank of my diesel truck and took care of the problem right away. I will highly recommend their services to all of my friends, and will continue to have my newly purchased 2003 Ford F250 Super Duty Diesel truck serviced by them. Thank you!
Great Auto Repair Experience – Recently took my Cadillac to Peterson Auto And Truck for repairs for the first time. Was pleasantly suprised at the level of customer service and honest assessment of my vehicle. Plus the price was right and received a 2 yr/24,000 mile warranty on repairs. Kevin the manager was very helpful and went out of his way to make us feel like we had done business with them for years. The shop even called me a couple of days later to check on the repairs and ask if we were satisfied. Would definitely recommend this repair shop for the customer service, reasonable price and quality.
Good Repair Shop – Good repair shop. I got quotes from 5 repair centers and this one was a little less than 2 others and hundreds less than both Cadillac dealers. More inportantly is the fact that the work was well done and in a timley manor. Kevin takes a personal and professional interest in customer satifaction. Kevin and his staff want you to become a regular and repeat customer and strive to do so by fair pricing, quality work and friendly service. I recommend you give them a call 727-329-8728 next time you need service. 2003 Cadillac motor mount and PS hose repaced.
peterson auto – This shop has everything, honest techs, a concerned manager, and they only fix what is needed and leave the rest up to the customer, they can actually tell you how long the car can go before you need to spend the money. The manager Kevin is always there, and is involved in every repair, it is inspected by him before it goes out the door.
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