Tampa >> ADT
512 S Florida Ave, Tampa, FL | Directions 3360227.942741 -82.454821
Neighborhoods: Downtown, Northeast
I am very grateful to ADT for finding the crook in our house before it was too late.
Since we both are working, it was difficult for us to leave our daughter Cindy, alone at home. We found a babysitter, Emily for her.
great service from day 1 – We’ve had great service from the day of the installation. We had an excellent security consultation and the installation was very professional. We even got a further rebate form to say $200 dollars off. Wow!
This makes my home safe – The main reason why people install home security systems is to make our home a safer place to live in, ADT has been protecting my home for a long time and I am really impressed with their product and services. It is a bit expensive as compared to other home alarms.
Just Can't Understand – ADT has yet to refund my $1032.78 due to a billing error (double billing) since 11/2006 through 11/2009. We have been a ADT customer since 1993 and makes no difference. I am due my refund, as acknowledged by ADT but still can not get my money back. However, I still getting bills because they had two accounts set up for us. Problem has been recognized by ADT for over two months. Also, they set up one of the accounts on automatice checking account withdrawal (which was the beginning of the problems), which we did not authorize (I have the original paper work when the upgrade was done in 11/2006).
I go for ADT – I decided to get ADT a few months ago after increased crime in my community. I called on a Tuesday and the installer was there on Wednesday. I had a few false alarms as I got used to the system, but the staff was always courteous and nice to me, no matter what!
Rip off!!!!!!!!!!!!!!!!!! – Had Brinks/Broadview for 2 years - was happy. ADT took over. Last week I received a "communications" error. I called the 1-800 number. I was told that Vonage had changed its program and Vonage and ADT were no longer compatible. I asked "Well, what do I do now?" I was told that I could purchase 2 types of adapters for $170 to $190 respectively and have $5.00 to $7.00 added to my $40 a month ADT bill. Or, I could get a different phone provider that was compatible with ADT. None of those options appealed to me as I made sure before I signed up with Broadview/Brinks that my Vonage phone would be compatible. I asked to cancel my account and was told that I had 12 months left and if I did not pay I would be turned over to a collection agency for breach of contract! What? I did not breach the contract. ADT did when they could no longer communicate with their equipment! Rip off!
Thank you! – I would like to thank ADT Security for keeping our lives safe.
I've been a costumer for more than 3 years and I am very pleased with the service they are giving. I hope that you'd continue to do a great job.
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