Tampa >> ADT
505 E Jackson St, Tampa, FL | Directions 3360227.947642 -82.455566
Neighborhoods: Downtown, Northeast
This I have make things clear about ADT. This is the biggest company when it comes to home security and they can be TRUSTED. They are very reliable and their prices are affordable.
ADT you are the best! Thank you. No one would think bad with ADT because they are the best in this business. Thanks a lot of taking care of my new home.
Excited – We had our security cameras installed yesterday. I am new to having security cameras and this made me excited. The installer came on time and he was efficient and professional in doing it.
Almost zero service – I wonder how others are signing up with this low class company. Must be due to the low cost upfront trick that is actually costing you a lot more in the long run. Not only the sales person is disrespectful, their installation and service are just horrible. Avoid at all cost, don't get fooled just because they might appear cheaper up front, if you sign up with them you know most of your money are just going to their advertisement and you will get almost zero service.
My ADT alarm system I can say is really worth it! They have a money-back guarantee and this is one of the reasons why I signed with ADT security system.
I am very grateful to ADT for finding the crook in our house before it was too late.
Bad customer service! – I used ADT for my home monitoring until today when they called and reported a "failed communications test". This is the fifth month in a row with such an "event". ADT refused to pay for the service charge to come out and look at the keypad they modified exactly five months ago. Until ADT "upgraded" the keypad I never had a problem with failed communications tests. Their response to me was that I should have initiated a service call sooner. Please remember that ADT was already aware of the problem as they called to report the problem to me every month. I don't mind a mistake in the installation of their product, but to tell me that I was responsible for the fee to correct a problem ADT already knew existed? No thanks...terrible customer service!!
You can rely on ADT- the #1 Security Company in the World. For over 129 years, ADT has been the most respected name in the security business. We take pride in being a company that can truly say we're "Always There."
Words of Advise for the Install – The tech/installer had to come back twice because of problems with the installation. As the "Pulse" system is new, there were a few kinks that had to be worked out to accommodate the new system. My DSL router was too far from the control panel to be effective so I had to redo my whole network in my house. Not a big deal for me, but if you struggle with routers and wireless settings you might want to make sure everything will go smoothly with the installation before signing the contract.
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