06/23/09

Horrible experience

by CraigTobey

After 10 months our pool is swimmable except the spa doesn't work right and makes awful noises, the grout is falling off and there is only one jet in the whole pool. They plastered over the other one right before they put the finish in. They didn't do what they said and still have'nt finished the deck. They hotwired the pump to our AC and almost blew it not to mention could have electrocuted our kids. Never returned calls and once we paid them they said "We are done with you. It's your problem now." Now we have a pool and spa that we have to pay someone else to fix. Buyer Beware!!

• Pros: none
• Cons: almost a year to complete, still not fully done