Stephanno's Pizza

Doesn't Recommend

Samantha31

Joined 7 years ago

Dishonest staff- watch your bill!. Just moved into the neighborhood and was excited to get my neighborhood pizza delivered, but got a really bad first impression.

The bill was $40 for 1 large with half anchovy, half pepperoni, and 1 large with tomato and pesto (margherita without garlic). I thought maybe it's just a little pricey. When the guy brought the pizzas, he handed me a menu. I saw that the bill should have been under $32. I called to find out what happened (thinking maybe the delivery charge was $8), and was told by the rude manager that because I didn't say the word "margherita" when I ordered, I was charged an additional $3 for the tomato-pesto, and that half toppings are charged as whole toppings on the other pizza, so another $2 for less toppings.

All I requested was for him to refund $3 to my credit card, but the rude guy on the phone continued to insist that it was my fault for the way I ordered. On the back of the menu, there were all kinds of coupons that would have brought the bill down to less than $25, so I thought his poor attitude was short sighted. He made an extra few bucks, but lost a nearby customer. I've heard about the rude service before. The pizza was fine, but they're not the only pizza place in the neighborhood.

Overall, I thought it was overpriced, rude dishonest staff, not worth the aggravation.

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dinosaurrocket

Joined 5 years ago

eccellente thats italian for excellent. i love this place . great pizza. nice outdoor seating. try the pizza burger. i always order it medium it is big enough for two people , or one fat guy like me. friendly staff , quit reading and go there already .

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foodlubba

Joined 7 years ago

Good Pizza Pie!!!. Both the deep dish and regular New York style pizza are great. Fresh ingredients, good dough and the customer service is wonderful, especially the pie slingers!!! They also have other items on menu should pizza not meet your fix!!! Enjoy!!