9507 North Trask Street, Tampa, FL | Directions 3362428.037421 -82.521112
The WORST moving company! We were quoted for a certain square footage.
When the movers arrived, they said I had things that weren't on their
listed and quoted me double! My quote went from $1200 to $2300!! I told
american van absolutely everything I needed to move. I have already
given my deposit! Then I was told they accept checks (over the phone)
and to pay for half they move when they arrived. The drivers tell me
they don't accept checks only cash or money orders. It's Saturday
morning, 8 a.m. Only ATM's around and I can't withdrawal more than
$500. I had to make multiple cash back transactions at the nearest
grocery store. Obviously, no one in that office know what they are
doing! A few days later I'm told they are going to charge me another
$400 for packing!!! Packing what??? All they had to do was load the
truck! I even moved everything to my garage so they didn't have to
enter the house or go up any stairs! I made it completely easy for
them. Don't bother calling them! They are completely rude and will only
say "Sorry, you signed the contract." I would never recommend this
company to ANYONE!
Josh told me 285$ total! I was moving a football field away. Josh told me 285$ total two guys, will only take 2 hours. Nothing more. Got contract signed it and paid 95$ non refundable deposit. Why would I think contract said anything different than Josh said. Movers come and say it will be 200$ additional to wrap couch, cover mattresses and bubble wrap and box two glass pieces. I said no that is not what Josh said, they said call office and Office Manager Grace was rude said I should have read contract kept talking over me and when I asked who was above her I could talk to she said no one. I was so upset I told her fine I will cancel and move myself and she said ok that will be a 550$ fee - I was so angry I hung up on her, within two minutes the movers talked with her and we would still have them move us said and we will move the mattresses. Well Grace charged my credit card for the 550$ anyway. I called and a man said oh sorry here is a cancellation auth and I told him how unhappy I was and he said well do what you need to do. I felt bad for the movers and ended up giving them a 40$ tip also had to pay an additional 95$ for another hour and material cost to bubble wrap stuff! Additional to wrap couch, cover mattresses and bubble wrap and box two glass pieces. If that wasn't bad enough we have discovered the following: missing iPod, missing custom guitar picks, missing autographed rick Springfield guitar, missing ps3 and broken hande to safe! And all we have is 60 cents per pound insurance and I signed something saying all good. I guess I should have inventoried everything and checked the truck cause they told us easiest thing to do was to send an email with what is missing and they will look for it. Not a Merry Christmas! What a company! Just noticed that over half my Christmas presents are missing along with a cowboy hat - I am so upset! Do not use this company!!!!!
WORST MOVING COMPANY! These people charged me 3 the original estimate, took double the time to deliver my items from Florida to Boston, MA, broke a sentimental piece of furniture, and lost my entire closet! my estimate they cost me at least $15k+.
These guys stole all my stuff, my estimate went from 1120.00 to over 3600.00 scammers! now they are holding my things hostage because i dont have the money to pay
THIEVES & CRIMINALS !!!! Any positive review on this site of this FUBAR company has to be written by one of their own employees. The two movers absolutely STOLE my blue ray disc collection !!! Over $3000 in movies... They used the rain as cover for their theft.
They left the storage room without notifying me they were finished and when they arrived at my new house they said they had to leave some stuff behind because it wouldn't fit. The room was only a 10 x 20 and their truck was a 28 footer!
A claim with them is useless, call the police. Do not believe a word the con artist "HANNO" has to say. He lies like rug. Go somewhere else.
Pretty good moving team. I was not quite finished packing but the guys you sent over helped me pack the kitchen and closets quickly. Thanks so much and the delivery to 3rd floor went very well even though some of my items were very heavy. Thanks again guys for the GREAT service !!!
These guys drained my credit card and used my signature to do it, by billing me by cubic feet.................NOt of the items, but of the room on the truck
American van lines east moved me over the weekend.
I had a great experience.
The movers arrived on time as promised and moved my items with a lot of care and respect.
Thank you American Van Lines East for helping me with my move.
A 5 star company highly recommended.
Biggest rip off con artists in Tampa!!! DO NOT USE. They damaged my furniture, have two boxes missing and artwork and mirror were stolen! Tripled my estimate and overcharged me for everything!
DO NOT USE THESE THIEVES!!!
Horrible scammers, Shouldve read reviews first. The other good reviews are obviously posted by employees
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of American Van Lines East Inc on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.