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Shady Owner. They charged me a $65 "service call" AND separate $65 repair fee to replace a bad contactor on my 4-year old Bryant system they installed in 2008. Ron told me that is normal and they have to drive to Ybor to take back old part to get a credit; so basically I paid for their gas. He then emailed me after I left a VM and says "why are you hiding behind an email", which I took as either challenging my manhood or a threat. He is a punk and the stupid LOL/Lutz community thinks he does great charity things; nothing more than a tax writeoff; read the other reviews; this company does crooked stuff while trying to be the monopoly AC business. Seek out other companies and put this crooked business out of business!…
Vicious. I used these people a couple of times for service issues and chose to go with another company for my new a/c unit. Unknown to me the company I chose did not pull the proper permits and Ierena's reported me to building and Zonning. Who does that? These clowns have appointed themselves as the a/c police. If you use them beware they are vicious.…
IF YOU DONâ??T USE THEM WATCH OUT!!!!!!!.
I had them do a service on my AC unit and an estimate to replacing it. A few months later I went with another company. A couple weeks ago I get a call from them to do 6 month service call; I tell
them I had it replaced by someone else, they said they wish that I had used them... Then they call the county to see who did the work, when they found out that all the permits weren’t in order, so they sent the county after me! The other company has apologized for their oversight on the A/C permits and will be covering all the fees and fines. When the county came to look at the A/C unit they discover I have a shed in my yard and it doesn’t have a permit, It turns out that the shed that has been in yard for over 5 years should have had a permit and will have to be torn down! Plus I have to pay permit fees and fines!!! (Who knew a permit was need for a little shed for my lawn mower! And you probably can’t get one!) Just because they didn’t get the job they sic’d the county on me!
Very Poor Business Practice - They need to grow up, just because they didnt get the job they have to slam me!!!! Great Community Relations!!!
Wonder what Chanel 8 would think of this????…
Awesome Company!!!. I never thought that a company could impress me beyond my highest expectations! Ierna
Great Unit, Great Service..
I just had my new unit put in today, what a difference!!!
Justin and Chaz came on today right on time and wasted no time getting to
work. They were both very polite, professiional and knoweledgable. They
explained anything I had a question about and the pride in their work was
evident from start to finish. The installation was much more thorough than
my last unit. It runs way quieter, which is a plus for my daughter since her
bedroom is right next to the outside unit.
I spoke to a few companies before I decided to chose Ierna's and I'm glad I
did.
Thanks Ierna's!…
