Gaspars Grotto

Watch your bill!!!!!. Thank god someone in my party noticed how large our bill was tonight or else we would have never noticed they gave us a bill with gratuity included. I would have been fine with this if they hadn't given us a final bill ... however we got nothing but the final amount and no itemized list. Of course after my friend noticed this and we requested an itemized bill we discovered that everyone at our table had secretly been assessed a tip without their knowledge. And of course most of us had already paid our bills and tacked on an additonal 20 to 30 percent on top of that. I have no problem with an establishment assessing a tip in certain circumstances but to purposely give a bill which omits this is not acceptable. In fact we questioned our waitress and the acting manager about this and we were told "this is how we do it" ... well make sure you check your bill if you patronize this establishment ... I for one will no longer do so and I suggest you don't either.…

NEVER EVER AGAIN!. Okay, so if you are going to party and drink and don't care about anything else - this is the place. However, when it's Father's Day AND you have out of town guests AND you have built this place up.....STAY AWAY!! There were six of us and I looked up their "Booze Cruize Brunch" online. Sounded fantastic and we were all excited about going. Brunch starts at 1130 and continues until 3pm (according to the website). So, we all head on down to Ybor at about 1pm starving and ready for those Bloody Marys. We get there, the hostess is very friendly and accommodating asking if we are there for the Brunch to which we reply "yes". At no point did she mention anything about the brunch or the selections or the fact half of it was missing. We sit down, the waitress comes over and immediately starts making excuses for why we only have two menus (which oh by the way, she never brought us any additional). She then went on to inform us that the "raw bar" was empty and no plans on replenishing it. She never suggested maybe we look at the full menu or that the Brunch "Buffet" may not be such a good choice at this point. Some of our party got up to check it out and when the question about replenishing the rest of the items was asked, we were told "yes, they bring fresh out. What exactly needs to be replenished?" NOT TRUE! No additional food was EVER brough out - to include what we asked for and were told, "no problem". When one of our guests (a father I might add) asked about the "drink bar" to accommodate our 3 oz caraf of vodka, the waitress was irritated and started her reply with "As I stated....."

To make matters worse, the manager, yes I said the manager, came to our table and apologized only for the empty raw bar, but nothing else and stated....are you ready for this? He wasn't going to have the kitchen make additional food for the brunch "buffet" because it would be a waste just for us! ARE YOU KIDDING ME RIGHT NOW??? Did the manager just say the customers were a waste? To top it off, he didn't even bother to bring us a regular menu and substitute or comp anything. The waitress came back over and thought they were doing us a favor by taking $5 off each person's buffet price. Wow, I still paid over $70 for 4 people (2 adults and 2 kids) for potatoes, sausage and a pastry - oh and two extremely warm drinks because we were never given any ice and the outside "juice bar" that customers are to use with their vodka was ignored and the "ice bowls" that juices sat in had turned to warm bath water...but that IS what happens when a table sits in the middle of the sun for hours with nobody maintaining it!…