Certified Computer Repair

Recommends

James H.

Joined 1 month ago

I highly recommend this computer repair business. I've been taking my laptop and desktop there for over six years now and they have not disappointed. The service is fast and always very professional. I have sent many of my friends and relatives to them and they all come away pleased. The staff is very knowledgeable and helpful. Give 'em a try and you'll be glad you did!

Doesn't Recommend

Paula N.

Joined 2 months ago

I took my Toshiba laptop to them at the end of December 2012. After many calls by myself to them I finally got word on Jan 28th, 2013 it was fixed. I went and picked it up and paid them in full. They in return gave me a 45 day warranty. When I picked the laptop up I noticed all of the deep scratches on the top that were not there when I took it to them. Lets say I was not happy and brought it to their attention and they said they would replace the lid. I got the laptop home and I booted the laptop and it seemed to be fine but after a minute or two the screen froze and had lines running through the picture. So I called and they had me return it. A month later I get it back after them saying they would replace the top they hand it back to me with the scratched top and tell me my motherboard is fried. How did it fry when I dropped it off he himself (Mark) booted the laptop and seen that it booted and worked fine but would keep it to see what the screen did. Oh and let me just say I showed him a picture of what the screen looked like in case it didn't do it right away or wouldn't do the same thing for them.

His response to my husband was he isn't paying to replace the top on a dead laptop. It wasn't dead when we dropped it off. And he also said because we didn't take pictures of the top before we dropped it off they would not replace it. So they refunded the original payment and now I have a even more screwed up laptop. And they refuse to talk to you and hang up when we call or hang up on us when we bring everything to their attention.

This is not a business that I will ever be returning to. It took me driving down to the store to confront Mark(the owner) who was going to call me back with information. This went on for 3 weeks. I will NOT do business with them ever again.

After 2 months of them having the laptop it is in worse shape then it ever was when I dropped it off.

Recommends

Rob I.

Joined 1 year ago

Superior, Professional & Knowledgable!. I cannot recommend this company enough. We had a potential disaster avoided at a very reasonable cost and A+++++ Customer Service.

I can not recommend Certified Computer Repair enough!

Thank You Mark!!

Recommends

steve s.

Joined 1 year ago

Certified Computor Repair 54th Ave No. St. Pete 520-8320. I have had nothing but GREAT experiences with Mark and Justin. They go above and beyond to assure you are taken care of. If you choose another repair shop for your computer you are REALLY missing the boat. Thanks again Mark for your Pro Service, and gracious attitude. Steve Shabala

Recommends

William Maze

Joined 2 years ago

Best Computer Repair in town. This shop is the best computer repair shop I know . Smart and relative to your needs. Always looking out for the best solution with cost in mind. Just try them and you will be hooked

Recommends

kayman88

Joined 7 years ago

Great Guys to deal with!. Had my system in in the morning and back the next day! My hard drive was failing, they recovered three years of my life and transfered it to a new hard drive. Very reasonable pricing with excellant service....