Shalimar Jewelers

Doesn't Recommend

MCR26

Joined 2 years ago

Don't waste your money or your time. Bought a bracelet about 6 months ago that broke TWICE even though it was only worn very infrequently. Took it in to be repaired and had to pay for that...not even 3 weeks later it broke again in the SAME spot. Returned to store asking what they can do for me...extremely RUDE and arrogant woman basically says it's MY fault that it's broken (!!!). After wasting almost 45 minutes of my time going back and forth and calling a manager or whoever, she agrees to exchange it BUT wanted me to pay almost $50 extra for the SAME EXACT BRACELET because the cost of gold has gone up since my purchase...even though I was exchanging something that was clearly DEFECTIVE. Ridiculous. Save your money and go elsewhere - their merchandise is shoddy, but their service is even worse. Am reporting to the BBB.