Oldsmar >Funerals > Holloway Funeral Home Inc
112 S Bayview Blvd, Oldsmar, FL | Directions 3467728.038538 -82.668823
Mon 08:00 AM-05:00 PM;Tue 08:00 AM-05:00 PM;Wed 08:00 AM-05:00 PM;Thu 08:00 AM-05:00 PM;Fri 08:00 AM-05:00 PM
We had the most horrible experience with Arthur 'Art' Holloway, owner of Holloway Funeral Home, Oldsmar, FL.
Our 22 year old Son was killed on August 23, 2012 in Tampa, FL. We hired Holloway Funeral Home on the advice from Pape Mortuary in Danville, IL, our home town. We had a few issues with the Holloway Funeral Home, but worked through them for our Son's sake. As anyone can imagine, a sudden death in the family forces you to make decisions while you are in a state of shock. You trust funeral homes and hope they have your best interest at heart. People come to them in a very vulnerable state. You don't expect to be treated so terribly and are shocked when you are by the owner of the funeral home!
After the Medical Examiner called on October 1st to make us aware of our son's official cause of death, we phoned Holloway Funeral Home to obtain a copy of our Son's final death certificate. We spoke to the secretary and asked to speak to one of the two directors we dealt with when we made our Son's arrangements. Art Holloway answered the phone and we explained the nature of our call and he immediately began to talk down to us! We had no idea why he was behaving this way towards us. We maintained our dignity and tried to complete our request but we were stunned at how awful this man was. He tried to extort money from us over and above the cost of the death certificate and postage. He even kept our bank card details on file, which is unethical. He was very sarcastic and unsympathetic in every way. He behaved like a bully.
When we challenged Art Holloway's insensitive attitude, he said "You know what Mrs. Fry, you just figure out a way to get the death certificate yourself!" We cannot stress how awful Art Holloway made us feel. Why treat someone like this, especially a grieving Mother? Art Holloway is a cold and callous person! We had never met Art Holloway; we dealt with two of the directors and the secretary of Holloway Funeral Home. Art Holloway's behavior is appalling and had we known what he was like, we would have chosen another funeral home for our Son.
Art Holloway showed a blatant disrespect for our Son and a blatant disrespect for our feelings. It is shocking how this self-called Christian, Art Holloway, conducts his business. We filed a complaint with the State of Florida and our complaint was investigated and made a matter of record. We hope no one else will suffer the sting of this horrible man. We cannot imagine why he would be the owner of a funeral home when it is clear that he has not an ounce of compassion within himself.
If you have found this review, you are either researching this funeral home prior to hiring them, or you have had a bad experience. Most people don't have the luxury of time to research funeral homes prior to hiring them. Please reconsider if you are thinking of hiring Art Holloway. Art Holloway shows no empathy and when he was asked by the State about his behavior- he admitted it and didn't apologize. In fact, he wanted us to apologize to him!
We are passionate about telling our experience with Art Holloway. If it helps only one person, then our efforts will have been worth it. More people in this world need to complain about and expose bullies like Art Holloway.
Worse funeral home I ever dealt with – I have never had an experience like the one I had to live through on April 10, 2001. Both parents were killed in a car accident in Florida. I live in Tennessee. I had to go to Florida to sign for the release of the remains at the Holloway Funeral Home. They were contacted through the local funeral home to pick up the bodies, embalme them and ship them to Tennessee. They were picked because they were close to the airport in Tampa Bay. The funeral home personel would not let me see them because it was their policy that no one could see an un-embalmed body. I asked to make sure it was not state law and it was not. I explained to the funeral home personel that I had to go back to Tennessee and make arrangements and could not wait for them to be embalmed. I had been an Emergency Room Nurse for 30 years and had seen the human body in every shape, form and fashion. They would not let me see my mother. When they did arrive in Tennessee, the funeral home there had to open my mother's head and dry it out because it was leaking and turning my mother's silver hair PINK! About 12 hours later my step-father's head started leaking also. I hope you never have to deal with this situation when your family dies... Stay away from Holloway! I had to put one star just to post this, but they do not deserve it......
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