thank you sod farms !!! sod was nice and green. loaders quick and friendly. hopefully im done sodding but if I decide to do im side yard your the business im coming to.
Real pros!!!! Over all this is the kinda place to keep coming to. Employees are friendly, helpful, hard working and knowledgable. Sod looking good. Bahia actually in whole pieces. Has better variety of sods then others. Delivery isn't earlier but they will deliver late the night before. And they even deliver same day if needed.
Absolutely a horrible company to do business with...stay away at all cost. We ordered 1 pallet of sod form them to replace 300sq. ft. of our yard....there is supposed to be 400sq.ft per pallet by industry standards so we figured we would just use the extra in the back. (Just like the last time we re-sodded 2yrs ago,) Needless to say the pallet they delivered didn't cover our yard. Not only did they shorts us as I noted when they made the deliver but there sod is junk...falling apart with no muck base at all. Never do business with these people ever!!!!!They will not come out to deliver the missing sod.
Really?. Does anyone else find it amusing that all of the responses to the bad reviews are from a person who gave a 5-star review? That's a pretty big red flag for me. I needed some sod and decided to look at reviews first. This company obviously is in denial about how horrible they are. I'm going to Gladiator on 54. Good luck doing business with this place.
Dependable. I was calling around for sod and everyone was telling me the same thing; "it's been raining, it's to wet, no one has sod" then I call Sod Farms and they said "no Problem, we cut everyday" OK so I ordered the sod, I recieved it the very next day as promissed and it was great sod (heavy and wet) but I had my sod. no problems they did what they said when they said. I would recomend greatly.
Best sod in the tri county area. The best service and product around with a fair price. Nice clean place polite service and knowlegable staff.
Sod Farm~WORST Company Ever!!! Beware!!!. My family received a brand new lawn. Paid approx$1500 for a very small yard. Agreed to the VERY lmiited guarantee for $425 for 12 months. The guarantee states to notify Sod Farms of any problem areas that are 2 sqauare feet or larger. I called several times over a 3 week period to have someone come out and look at my dying grass. I FINALLY got someone to come out and spray for cinch bugs and fungus (after sending pics of dead grass to them). By this time I had alot of "dead spots" and was very dissatisifed. Plus...they charged me $80.00 for coming out and spraying. I called to speak to someone in charge and got nowhere. Their "GUARANTEE" does nothing but spray fertilizer bi-monthly. If you have a "problem" between your regularly scheduled sprays the WILL NOT HELP YOU!!!! I signed the guarantee because they are supposed to be the experts and help you be successful with growing your new lawn. These people, once they have your $$$, don't give a crap about you and your grass. They basically set you up to fail. DO NOT USE...BUYER BEWARE!!!
Please tell the whole story. We do come out within 24-48 hours, we do ask for pictures or samples to speed the process up and if I remember correctly there was an issue with the sprinklers and we do recommend addition fungus treatments which you did not want to do
DECEPTIVE WEB PAGE.
According to Sod Farms web page, a liquid fertilizer is applied within 30 days, and there is a limited 1 year guarantee. Not true.
According to Sod Farms after the installation unless your signed contract specifys these web page items they are not included. I guess we are stupid. We thought what is on a web page is an automatic guarantee.
Since a portion of the St Augustine installed, developed root rot and died we again have a dead lawn. Sod Farms refuses any responsibility. The $2525.00 we paid Sod Farms was not well spent.
Avoid this company . I do not understand how they stay in business.
Mr. Wood there was no "DECEPTION"! you asked for a bare bones job to save money. you did not want the round up or the follow up or the limited 1 year guarntee to "save" money. which we did provide you. At the time of the job you were happy, not until 3 months later did you have a problem and lets not forget that you did not do anything to your yard. We did tell you that the yard had to be "treated" but you did not.
Worst Customer Experience/Worst Sod/. This company is not even worth a "Ehh". Grass is only two months old...some parts never grew. Beware...they only guaranty one month. I had to fix all my sprinlkers. I had two diffenrent sprinkler companies come out and both told me that the sod company did not pull the old grass out. Terrible service. At the end the costumer service lady told me it was my responsability. This company can have a great website and 32 yrs into the business...not impressed at all. Before you buy sod...ask your lawn care company before you buy anything with this company.
But the truth is did you do your part? water, spray and proper care? probably not, please tell the whole story
HORRIBLE EXPERIENCE!. I have a house for sale that is empty. My front yard has fallen into disrepair, requiring new St. Augustine sod. I was quoted a reasonable rate by Sod Farms of Pasco and even though I was hollered at by the lady behind the counter (older of the two who provide customer service?), I wrote it off as my fault for being a bit impatient with getting the quote from Frank (customer service guy) and decided to move ahead with the transaction. Sod Farms came to the house, sprayed out the old grass, then waited the required few days before installing 2400 sq. ft. of St. Augustine sod. Everything was done without notifying me in advance so I was not there when the work was done. As it turns out, they installed grass that was disease ridden (dark rust / purple color) and over 70% of the turf was dying within 2 weeks. I discussed the situation with Frank (customer service guy) who indicated the sod had some fungus, they would treat with fungicides and keep an eye on it. One week later I went to the house and to my surprise, 70% of the sod had been replaced, along with 1 destroyed sprinkler head, incapaciting a zone required to irrigate the sod. I went to the store on Ridge Road to ask why I wasn't told about the sod replacement and to ask about the sprinkler head, only to find out they were closed and on vacation for 2 weeks. Oh well, I fixed the head, made sure the irrigation was set to irrigate new sod (again!), and tried to be grateful that an attempt was made to fix the situation. As I had paid by credit card, I did have the opportunity to deny the charge (as I am sure Frank, customer service guy, was aware), but decided not to. Well here it is 4 weeks later, Sod Farms has been paid and the new sod has pretty much died. Frank (customer service guy) informs me that I have chinch bugs in the new sod and that this needs to be treated. He went as far as to say this should happen on a weekly basis if needed. Doesn't matter that the bugs came with the sod, my bad, not theirs!! As an ex-golf course superintendent and Class A member of the GCSAA, I have dealt wih turf and sod for years and know proper procedures and protocol for grasses and how to handle new sod. In addition, if an effective chemical is going to be used, restrictions on chemical applications makes Frank's (customer service guy) suggestion of weekly applications pretty much illegal. Long story short, Sod Farms utilized an empty house to unload damaged goods (twice) and then chose to insult the customers intelligence by saying their company is not at fault, nor responsible. Sod Farms is as bad as it gets and should be avoided at all costs!!!
Tell the truth! The house was vacate and you did not do the proper treatments as we recommened.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!