1360 34th St N, St Petersburg, FL | Directions 3371327.785127 -82.679530
Mon. - Fri. 8:30am - 6pm;Sat. - Sun. CLOSED
Neighborhoods: Disston Heights
Great Place and friendly staff, I thought I was going to have to toss my TV but the fixed it.. I'm so happy..
The repairman walks in and looks at my TV and says he doesn't work on projection TV's, but on the workorder it says we have a projection TV. Then he says it will be $450.00 to repair it. We were told by the owner it would be between $125.00 to $250.00. I called the owner and asked why he would send a repairman to diagnose my projection TV that doesn't work on those TV's. He said the repairman works on those I don't kbow where you got that he doesn't, I told him directly from the repairman. So how could he diagnose my TV's problem . He would not refund the $107.00 we had to pay rpior to anyone coming out to our house. I would never recommend anyone use this company, the fee went up from between $125.00-$250.00 as we were quoted to $450.00. TERRIBLE CUSTOMER SERVICE.....
Great People – I have been Dealing with ATS for 10 years and have had a couple of thing NOT WORTH REPAIR but it happens, For the most part they have fixed everything I have brought them and they are honest about it. I would take anything to them or Call them for any help I need. I took them Something I thought was out of warranty they called me and said they found a recall on the problem REFUNDED my diagnostic and repaired my TV for FREE. GO FIGURE!
T.V. Roach Motel – Within a month I took two TV's in. Both were out of warranty but under 2 years old. Paid 55 bucks up front each time. Both situations rendered a phone diagnosis of " Bad Display-not worth the expense to repair". I certainly would not take a TV here that is out of warranty. I believe there is a previous review with an in-warranty experience. Good Luck
Jack, unfortunately, most LCD / PLASMA TV?s can have display issues. Your Panasonic TV is probably less than 2 years old and you should be able to go to Panasonic for possible help with repair costs. They are one of the best in consumer relations. However, as far as your RCA LCD TV goes, had you not tried to repair it yourself before bringing it in to us for repair, (ripping out and permanently destroying the back light HV cables on the panel) it would have been repairable.
Dont Do It!!! – they can t fix a paper bag
but they will charge you to tell you that they can't after bragging that they can fix anything!
DO NOT FALL FOR THEIR BS
Horrendous service - go elsewhere – When we bought our TV, we chose to buy the extended warranty. TV broke in early Dec. Had to do a ridiculous run-around in order to get it fixed under warranty including having to use ATS as the repair shop of choice. First, they scheduled at time and date to come out that we never agreed to (we weren't going to be home). When we rescheduled to an agreed upon time, they said they didn't have our warranty information and were expecting to charge us. Had to make a bunch of calls to get that straightened out. They wound up having to take the TV in to their shop. That was almost 3 weeks ago. In the interim, they have forgotten our warranty information AGAIN, which resulted in the delay of ordering the part they need to fix it. They say they absolutely cannot tell us with any certainty when the part will be delivered or when we can expect our TV to be fixed. They tell us to call them to keep checking. We will never deal with this company again.
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