Tradewinds Island Resorts

Doesn't Recommend

fabit

Joined 6 years ago

Not worth the money. This hotel resort should be a Holiday Inn for the price you pay... I mean it wasn't horrible, BUT it wasn't 4 stars - as they claim. The front desk staff is horrible, but the restaurant staff rocks (there are a total of 7 restaurants)... even the towel service is better. But when it comes to management, they are substandard. I notice so many people contesting their bills. We had several discrepancies on our bill - TOO MANY, so be aware!!!. If you want to pay for great service, stick to the Don Cesar. It's probably the same price! Oh yeah... it's NOT for adults who want to relax - too many kids running around EVEN IN THE ADULTS ONLY SECTION - I mean there were kids playing pool - actually they were sward fighting with the cue sticks.

Recommends

meetingplnr

Joined 7 years ago

Great Customer Service. Our conference was held at the Tradewinds Resort last year and it was top notch! We had over 100 attendees and from the rooms to the catering, you felt like you were the only group there. It is hard to find a resort that doesn't have resort fees, free parking, etc. You are paying for the experience and to keep just anyone from using the parking lot and the resort itself. There are so many options at this resort for food that you don't have to go outside the resort unless you want to. We had people staying at the Tradewinds and at the Tradewinds Sandpiper. We always had staff there to help direct our group for meetings and receptions. It was such a great place to host our conference that we have booked again for next year! I would highly recommend this resort to for planning an event.

Doesn't Recommend

coptravel

Joined 7 years ago

FRONT DESK CUSTOMER SERVICE RUINS AMAZING TRADEWINDS RESORT. SPENT THIS WEEKEND ON THE BEACH AT THE TRADEWINDS AND I HATE TO SAY IT BUT ONE BAD EMPLOYEE HAS RUINED MY FAVORITE SPOT IN THE BAY AREA!!!!!!!!!!!!!!!! IT IS AMAZING HOW THE LACK OF PROPERLY TRAINED EMPLOYEES CAN HAVE SUCH AN EFFECT ON A VACATION EXPERIANCE! STAY AWAY FROM THE FRONT DESK STAFF AND FOR EVERYONE ONE OVER AT TW HR LETS TAKE A LOOK AT THE IOVANNISCI TEAM AND RETRAIN !!!!

Doesn't Recommend

maraki228

Joined 7 years ago

CANAL? dOES THAT COME WITH GATORS. How is the canal even a selling point, everytime I past it I thought a gator would pop out, but maybe that is my naivetee. They prefer freshwater I guess. This was not a pleasant experience really and from what I saw online I was really expecting more. We were part of a big group that comes annually and the registration was a nightmare. Hot and tired I arrived late only to be told that the bellhop "was really tied up". Then I got lost going to my "Jacaranda" building, it was such a labyrinth. Lost and carrying my luggage because no one at this EXPENSIVE resort was there to help. Even the next day when my card got demagnitized the personnel was less than helpful. The room was clean , but small and we had -no joke a 12 inch balcony after requesting one with a view. They had the nerve to put chairs out there too, they didn't even fit right! And to top it all off we were in Hell's Kitchen, next to the room service and went to bed and woke up in the AM to clickety clanking of dishware. RIDiculous! There was no compensation for the balcony and noise and that;s why I think they should go out of business. The room service was nice though.

Recommends

Contributor

Joined 10 years ago

A variety of room styles and locations, as well as an on-property canal.. The Scene
With a variety of nine restaurants, lots of recreation and a wide range of meeting facilities, this resort is constantly filled with people from all walks of life. You'll see business suits, bathing suits, wedding gowns and more. The overall feeling here is one of spaciousness. A small scenic canal populated by swans winds through the principal part of the property. There is a Key West look to many of the buildings, and fake palm trees in the central foyer add to the island flavor. Patios, terraces and courtyards complete the picture.

The Details
This well-planned and well-run facility has a huge variety of guest rooms and meeting spaces. Most accommodations are done with whitewashed wood decor and feature a wet bar area with coffee maker, fridge, toaster, microwave and dishware. Many also have views of the Gulf of Mexico. Additional amenities include safes, voice mail, daily newspapers, irons and ironing boards and hair dryers. The 8,000-square-foot Grand Palm Colonnade offers dining in a climate-controlled pre-conference area that has meeting rooms on all sides. This garden atrium is an ideal location for group receptions. There's a very practical deli and snack shop on-site.