Hurricane

Great view as always but not what it used to be. We used to come here every weekend way back when it was a one story building and the drinks were served in huge styrofoam cups. My how things have changed! We have come back three times over the past 6 months and never know what we will find. The service is never consistent nor is the food. We had a family reunion here with a party of over 15 people and when we tried to get drinks at the roof bar we were told "No - we are too busy to serve you". How is that for service!! The prices are tourist prices and the portion are tiny. As for the consistency - you never know. If you are looking for a place to have a cocktail while watching the sunset or want to come here for memories sake - it will give you that. But if you want to relax and have a nice meal - go somewhere else.…

The Worst EVER!!!!. This was just a terriblle experience! Don't mind paying a little extra for good food but this was highway robbery!!!! The food was sooo bad, even the bread was stale on everyones sandwich...the blackened fish was thrown on a grill with no seasoning and the life pressed out of it till it turned black along with the burgers...chowder tasted musty and so did the shrimp. We visit the beach there often since we are residents and feel bad for the tourist that get pulled into going there because the outside looks inviting....but stay away!!!!…

AWFUL. My friend called early in the day to ensure seating for our group of 9. The manager she spoke to said they could accomodate us on the 2nd floor at 5. We got there at 5 and were told that the 2nd floor did not open until 6. We had to wait around for an hour with small children in the heat and very small, cramped front "waiting" area. The manager on duty at the time (a different one from earlier in the day) was not accomodating and was actually sort of belligerent. There was definitely a communication "snafu" and they were not sorry in the least. We were finally seated. The waitress was very sweet. HOWEVER, the food in this place is HORRIFIC. The pina colada I ordered tased like ground up ice and little else. The lobster pasta my friend ordered was literally SWIMMING in butter. She could have probably poured a half cup or more of melted oil/butter off of the pasta. On top of that, the waitress had recommended this dish over the shrimp/rice dish because she said the shrimp/rice was too greasy. I can't imagine anything greasier than this lobster/pasta dish so I would be afraid to even SEE the shrimp and rice, much less pay $20 to try to eat it.. We ordered onion rings for appetizers...so greasy and totally tasteless. The kids had chicken strips... greasy and tasteless. I ordered the grilled chicken. It was nothing special...just a grilled chicken breast on a plate with a scoop of tasteless mashed potatoes. No garnishment. No salad. No bread on the table. For $11 (and that was the least expensive thing on the menu). The prices are outrageous and the place is un-clean. Save your money and pick up some subs and fruit on your way to the beach.…

Worst Customer Service. The absolute worst customer service experience I had ever received! I went to Tampa on vacation with my family and we went to The Hurricane on a Saturday night during Memorial Day weekend and reserved a table with the hostess at around 8pm. We were told that there was a 35 minute wait and the hostess asked for our phone number so we could wait upstairs at the bar. After 30 minutes we thought that we would head downstairs and wait by the entrance. I saw several groups of people that had come after us to reserve tables and yet they were seated before us. Additionally, I also saw quite a few people come up to the hostess stand and have to wait several minutes to make a reservation because she had disappeared to clean tables and whatnot. Well after 9pm when we were finally seated at a table that I had previously noticed had been vacant the entire time we had waited. The hostess apologized for the wait and said she wanted to seat the two separate groups of six first even though they arrived after us with no prior reservation (as far as I know). Is it just me or is it first come first serve? Moving on to the actual dinner… The waiter came to our table and then abruptly said he will be back in a moment. About 10 minutes later he came back and said, “Oh, I should take care of this” and left again. When he finally decided to wait on us, my mother ordered a BLT on wheat toast and the seasonal vegetables. When the order came they had given her asparagus instead of the seasonal vegetable and her BLT didn’t have any bacon. Honestly, who forgets the bacon on a BLT? She called the waiter back and, later, when the dish came back again, the sandwich was made mostly with rye toast and one half slice of wheat. After at least two hours of all forms of ineptitude, when we received the bill they didn’t have the nerve take anything off! The waiter even had the gall to say how it wasn’t such a big deal to have these mix ups with the food. I am sorry, but isn’t that their business to provide food for people every single day? Isn’t this a holiday weekend?

The entire wait staff (I also saw the couple at the table next to us had problems also) took their sweet time getting anything for the customers and had an attitude to match. I don’t know if they were short staffed that evening or if they just didn’t care. Ultimately, the hostess seemed to be working harder than the entire wait staff combined!…