807 Gulf Way, St Pete Beach, FL | Directions 3370627.688522 -82.737904
Neighborhoods: Pass-a-Grille Beach
Great view as always but not what it used to be – We used to come here every weekend way back when it was a one story building and the drinks were served in huge styrofoam cups. My how things have changed! We have come back three times over the past 6 months and never know what we will find. The service is never consistent nor is the food. We had a family reunion here with a party of over 15 people and when we tried to get drinks at the roof bar we were told "No - we are too busy to serve you". How is that for service!! The prices are tourist prices and the portion are tiny. As for the consistency - you never know. If you are looking for a place to have a cocktail while watching the sunset or want to come here for memories sake - it will give you that. But if you want to relax and have a nice meal - go somewhere else.
The Worst EVER!!!! – This was just a terriblle experience! Don't mind paying a little extra for good food but this was highway robbery!!!! The food was sooo bad, even the bread was stale on everyones sandwich...the blackened fish was thrown on a grill with no seasoning and the life pressed out of it till it turned black along with the burgers...chowder tasted musty and so did the shrimp. We visit the beach there often since we are residents and feel bad for the tourist that get pulled into going there because the outside looks inviting....but stay away!!!!
AWFUL – My friend called early in the day to ensure seating for our group of 9. The manager she spoke to said they could accomodate us on the 2nd floor at 5. We got there at 5 and were told that the 2nd floor did not open until 6. We had to wait around for an hour with small children in the heat and very small, cramped front "waiting" area. The manager on duty at the time (a different one from earlier in the day) was not accomodating and was actually sort of belligerent. There was definitely a communication "snafu" and they were not sorry in the least. We were finally seated. The waitress was very sweet. HOWEVER, the food in this place is HORRIFIC. The pina colada I ordered tased like ground up ice and little else. The lobster pasta my friend ordered was literally SWIMMING in butter. She could have probably poured a half cup or more of melted oil/butter off of the pasta. On top of that, the waitress had recommended this dish over the shrimp/rice dish because she said the shrimp/rice was too greasy. I can't imagine anything greasier than this lobster/pasta dish so I would be afraid to even SEE the shrimp and rice, much less pay $20 to try to eat it.. We ordered onion rings for appetizers...so greasy and totally tasteless. The kids had chicken strips... greasy and tasteless. I ordered the grilled chicken. It was nothing special...just a grilled chicken breast on a plate with a scoop of tasteless mashed potatoes. No garnishment. No salad. No bread on the table. For $11 (and that was the least expensive thing on the menu). The prices are outrageous and the place is un-clean. Save your money and pick up some subs and fruit on your way to the beach.
Worst Customer Service – The absolute worst customer service experience I had ever received! I went to Tampa on vacation with my family and we went to The Hurricane on a Saturday night during Memorial Day weekend and reserved a table with the hostess at around 8pm. We were told that there was a 35 minute wait and the hostess asked for our phone number so we could wait upstairs at the bar. After 30 minutes we thought that we would head downstairs and wait by the entrance. I saw several groups of people that had come after us to reserve tables and yet they were seated before us. Additionally, I also saw quite a few people come up to the hostess stand and have to wait several minutes to make a reservation because she had disappeared to clean tables and whatnot. Well after 9pm when we were finally seated at a table that I had previously noticed had been vacant the entire time we had waited. The hostess apologized for the wait and said she wanted to seat the two separate groups of six first even though they arrived after us with no prior reservation (as far as I know). Is it just me or is it first come first serve? Moving on to the actual dinner… The waiter came to our table and then abruptly said he will be back in a moment. About 10 minutes later he came back and said, “Oh, I should take care of this” and left again. When he finally decided to wait on us, my mother ordered a BLT on wheat toast and the seasonal vegetables. When the order came they had given her asparagus instead of the seasonal vegetable and her BLT didn’t have any bacon. Honestly, who forgets the bacon on a BLT? She called the waiter back and, later, when the dish came back again, the sandwich was made mostly with rye toast and one half slice of wheat. After at least two hours of all forms of ineptitude, when we received the bill they didn’t have the nerve take anything off! The waiter even had the gall to say how it wasn’t such a big deal to have these mix ups with the food. I am sorry, but isn’t that their business to provide food for people every single day? Isn’t this a holiday weekend?
The entire wait staff (I also saw the couple at the table next to us had problems also) took their sweet time getting anything for the customers and had an attitude to match. I don’t know if they were short staffed that evening or if they just didn’t care. Ultimately, the hostess seemed to be working harder than the entire wait staff combined!
Eat & watch the sunset – a little warm in July to eat outside comfortably, but as the sun set a nice breeze came up, so, overall, a pleasant experience and the food was good. Friendly staff, as well! Worth the drive to S St Pete!
Worst food, worst service, tourist trap – Agree with the other posters about the great view from the roof top bar but would definitely stay away from the restaurant. The food is AWFUL, the service terrible and I will never go back. I'm a FL local and like to visit local businesses but this was a mistake today! The grouper sandwich was not blackened, rather they fried it and put on some blackening spice. The drinks....horrible. i ordered the citrus lemonade and what came out was a neon blue concoction that tasted like chemical water. The crab cakes were disgusting as well. Sorry, Hurricane you need to get a better cook and stop ripping off your tourist customers.
Don't ever go to the Hurricane – I recently went into the Hurricane to get a bite to eat. The first thing i noticed when I walked into the restaurant was this terrible, musty odor. It seemed to be caused by some type of black mold that I saw. I also witnessed more than one cockaroach during my short dining experience. It crawled into a hole in the wall that was covered up by an American Express check presenter. In the Hurricane the managers and employees communicate via radio. I was disgusted at the disrespectful comments that the managers made to their employees. I have never witnessed such degrading management in my life. The only thing nice about the place is the view of the sunset on the rooftop, but the place is in need of some serious renovations. Furthermore, if you want to get a meal on the rooftop, I learned that you have to go down to the first floor and get your own meal. Now that is service! Do yourself a favor and stay away from this place. It has a terrible reputation.
Would not recommend – The Hurricane serves mostly seafood. The restaurant used to be the place to go years ago. We were so disappointed the last time we went. We couldn't get service until we finally went to the bar and asked a waiter if he could seat us. Then we noticed the broken rusted fan hanging over our head. This used to be such a beautiful place to relax as well as to eat. Long story short, horrible service, should have known because there were virtually no customers there and the restaurant next door ( Brass Monkey) was packed enjoying the same views and receiving great service I soon found out. The food was O.K. after waiting forever it seemed. The staff was more interested in watching T.V. in the bar area than to meet our needs.
This I need to mention as I have never seen this on a menu before, the Hurricane charges 10 cents for each added extra such as tomato, lettuce, onion, pickle etc.
The Brass Monkey next door serves the same great food and does not charge extra for anything and their prices are much better. We had no choice to go over to their restaurant - we were hungry!
If you want to have drinks and enjoy the sun set, go to the Hurricanes roof top bar - if it is still open. That much is still nice. I believe the Hurricane is closed on Mondays. Do not stay and eat though, you will regret it.
OVER RATED, OVER PRICED, ARROGANT STAFF. WASTE OF MONEY AND TIME! – I'm surprised at the few reviews this place has. This place has been a land mark for over 40 years. Unfortunately, that's all it is anymore. We don't know how they stay open with so many good places to choose around the beaches. IT IS A TOURIST TRAP, OVERPRICED, OVER RATED AND OFFERS POOR SERVICE.
WORST PLACE EVER>>>>> – This restaurant is the worst place I have been to in a long time. The waiter was mean & stormed out leaving us waiting & waiting for food. We were told he was sick & having a bad day. So this is a reason to be mean to patrons. The manager (pretending to be one) was defensive & not apologetic, Food was common & overpriced. Please do not waste your time or money on this establishment. They were good back in the day>> There are places to eat in the St. Pete area that actually want your business. This is not one of them.
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