08/18/07

Best Health Food Store in St. Pete

by nellymae

Rollin' Oats is one of the best health food stores ever. I've shopped there for years, eaten in the cafe and have always found the food great, the service just wonderful and all the store's employees helpful and friendly. I highly recommend the cafe, which has just expanded with the new enlarged store, and their takeout prepared food is equally delicious and reasonable. It's one of the few places that really offers a well-prepared vegetarian cuisine, though they do serve fish and chicken as well. "Beans Around the World" is a daily favorite, consisting of a different bean each day served wih brown rice and vegetable....I always take a doggie bag home. Their new gourmet cheese case rivals some of the best I've seen , and I find their prices less expensive than most other health food stores, and way cheaper than the new natural foods sections of the large chain groceries.

• Pros: Great place to shop or eat.

07/19/07

Avoid if you ever require customer sevice.....

by rwaldbart

I've been in this market quite a few times before and have been going out of my way to shop there.

But, today, I would have loved to have had a video of the laughably poor customer service I received after

I'd left a couple of bags of groceries on the counter yesterday. It would have served as a *wonderful* bad example of how we turn off customers.

I went in to the customer service area perfectly willing to accept responsibility for the mistake and saying that I hoped I wasn't the only person that had happened to.

I'm going to leave this review with an observation that no further trips out of the way are justified.

...and, it would have been so easy to laugh along...produce the groceries and turn this innocent event into

a cost free promotion of a business.

But, this is one customer who departed with a terrible taste in his mouth.