Tampa >North Tampa Photography Inc
Total jerks. If you are not a professional photographer, be prepared to be treated like an idiot. Asking a question of the staff will get you a smug reply and rolling eyes. I support locally-owned businesses whenever possible, but these guys will not get my business.
Arrogant and smug. Used to spend a lot of money in there buying gear and several digital cameras, speed lights, etc. Wife went in on a rare occasion to purchase me a very expensive camera bag. After giving me the bag she relayed her impression of the store: one of the most unfriendliest places she's ever shopped. "How can you stand to go in there?" she asked. I'm very tolerant, but after going in a few more time I decided I didn't need to take their arrogance and started buying gear online at a much cheaper price. After several years of not shopping there I decided to give them another try the other day. Saw a few new faces but got the same smug, arrogant, unfriendly attitude. You would think that with a bad economy and internet competition they would have better customer service.
Arrogant Know-it-All Camera Store.
I have to agree 100% with the reviewers who said that the employees at North Tampa Photography are arrogant and talk down to their customers.
EVERY time I go in there the employees questions EVERY purchase I want to make. I've been a full time professional photojournalist for over 15 years. I KNOW WHAT I NEED more than some hack that works in a camera store and hangs out all day reading message board threads on Fredmrianda or other photography websites and blogs.
I have real world experience pal. If you ACTUALLY knew what you were talking about and were a halfway decent photographer rather than a camera store clerk with an attitude, then you'd be in the field actually making a living as a photographer and not a sales clerk.
I've got over $70K worth of equipment that I generally buy online because I CAN'T STAND the attitudes of the know-it-alls who work there. I like too spend my money locally, and I really don't mind paying a little more if it means I'm helping to keep a local shop in business, but EVERY SINGLE TIME I go in there they try to talk me out of what I know I need and they do it with this attitude like they're some sort of photography Gods.
News flash camera clerks!! I've never heard of you. My fellow professionals have never heard of you. You are a nobody in the photography world and really, your job is to ring up my purchase and leave me the hell alone. If I ask you for an item, and you have it, then grab it, walk to the register and start hitting buttons.
It's not only the fact that they question every purchase, but the WAY that they do it that is so disrespectful. Every time I go in there I walk out SWEARING I'll never go in there again, but then I end up needing a little widget or something and have to be exposed to their nonsenses again.
BEST PHOTOGRAPHY SUPPLIER IN TAMPA.
Located just north of downtown Tampa, North Tampa Photography is the best photograhpy store in west central Florida.
I have been a customer of theirs since 2007 when I bought my first digital single lens reflex camera. Since then I have bought several cameras over the years, both new and used.
Each and every time I visit, the staff is very patient and knowledgeable about anything I ask regarding the use and features of the cameras. When I have bought used equipment, they have always told me that if I have a problem I can come back within two days for a full and complete refund. This is a policy I have not found at other stores where used equipment is sold.
If I purchase something new or used, they will offer an extended warrenty beyond the manufacturer's warrenty for a nominal fee. This is like extra insurance in the event that there is a problem with the equipment.
Not only is their staff knowledgeable, but they also offer classes for those interested in learning about photography.
As far as I know they are the best store for obtaining chemicals and paper for film photography. It is the only local supplier for professional photography equipment, such as backdrops, tripods and lighting equipment.
I am glad the owner and employees are so considerate of me and my inexperience with this fascinating hobby. I often have to shop with my two grandsons, ages 3 and 1, and they are very cooperative with helping me find what I need, even with my extra "help."
North Tampa Photography - Best small business.
I have been a customer of North Tampa Photography since 1999. I started with a Nikon Coolpix and recently purchased a used Canon Digital Rebel T1i. I have purchased Tamron lenses, digital point and shoot cameras, inkjet printers, camera bags, external flash in addition to my digital SLRs. The staff is curteous and knowledgeable. They stand by the products they sell. In addition there are many training opportunities offered by the staff and experts from Canon, Nikon and Tamron. I live in Virginia and traveled to an intermediate digital photography class in November 2009. The presenter was personable and relayed information to the participants in a way that all could understand.
North Tampa Photography provides great equipment, new and used. You can be confident that they will stand by your purchase. You will never be just a number which is far different than national retailers and strictly internet retailers.
Great small business!
APPALLING SERVICE, ATTITUDES & MANAGEMENT. I used to be an avid client of North Tampa Photography. But over the years I have watched their attitude deteriorate into something akin to negative customer service if there ever was such a thing. Today I decided once again to give the shop a try and not only did I receive adversarial attitudes as if I were a basic idiot, I couldn't even obtain consistent information. When I requested the manager's name, I was denied the information. I finally persisted and after 4 calls was connected with the "alleged" general manager. It quickly became clear why all the employees attitudes have gone from informative and helpful to smug and snarly. This man was belligerent, condescending, a bully, talked over me, put words in my mouth and then argued against them. I was in utter shock as I really thought perhaps I may entertain buying a fairly expensive piece of equipment from them. It is a pity that Tampa doesn't provide an alternative because I for one will never, never return nor recommend North Tampa Photo. In fact I will caution "buyer beware". They may have equipment and some knowledge but they certainly should not expect clients to enjoy the experience of being berated for exchange of their hard earned money with the insults that come along with the products.
North TAMPA Photography is a SCAM!.
Hi.. I like honest business like many others that I had shopped before until I went to North Tampa Photography store.
I bought about 3900 dollars worth photography equipment. I was happy until i got to work, I discovered one of my "Brand NEW" equipment was broken. Of course, I called the store, some lady who was pregnant answered phone and said that they would exchange within 14 days (I just bought the item couple minutes before I called and went back to work after my lunch break was done) and they had at least around 10 left in the stock in the back of store. An hour later i was done at work and went back to the store.
This guy with beard was extremely rude when I came in carrying the item in Nikon bag that they gave me. I asked him for an exchange and he said lets see whats the problem is with terrible attitude, rolling his eyes. He opened it and inspected the item and found the problem was. He took the item to the desk where owner (I think) sat and both were talking. I could hear them talking quietly in the background and they said lets not exchange and tell him that we do not have any more in the stock.
So this guy with beard came to me and said we will have to fill out the canon warranty repair card. I asked him why? i thought we would be exchanging for same item since i paid 2300 for it. he said well we do not have any more in stock thats why we are going to fill out the card. I told him that i had called several minutes before and they had in 10 stock. He said well.... ahem... umm.. this item was not broken when after I purchased it. I told him that i just opened it at work and discovered it was broken. He was being an ass. he said well it wasnt broken before you took it out of the store. I told him no one was inspecting it before i bought and the dude just grabbed the box and sold it to me.
The store wouldnt exchange when i had called 2 hours before and the lady was not there. They lied to me in the first place that they had 10 in the stock and wouldnt exchange the item for same item. because they ran out of stock (Which was a lie). The dude was standing at looking at me.. just doing nothing... just wanted to dismiss me.. staring at me made me uncomfortable or treating me like an idiot. I am a photographer and I know what to do, and its my living and I made a lot of money doing so.
I was out of 2,300 dollars and I WAS SO PISSED OFF!!!
I sent the item to canon and they repaired it. I bought used, not brand new item at brand new price!!
DO NOT BUY STUFF FROM THERE! REASONS:
1. They are dishonest and run shady business
2. Rude to customers
3. They sell used equipment in brand new box.
I would gave this store zero star but i had to use 1... MINUS one star!
The tipoff should have been my experience registering for a Canon event held here. I registered with the owner by e-mail and they confirmed my registration. When I arrived after an hour and a half ride, I found they didn't know who I was and did not have any record of my registration. Fortunately there were seats still available.
I had hoped to see several tripods that fit my particular size requirements. Since I have a neck injury I had hoped to find several tripods that gave me an extra bit of height. The saleperson repeatedly tried to push me onto something they had in stock that absolutely did not fit my request. When he found out I was not a hot prospect for his "expert" salesmanship, he dropped me like a hot potato.
A side comment on the event I attended:
They were completely unprepared for this event held in an adjacent store bay with no AC or power. It's hot in Florida folks. I left early.
I won't be back
Fantastic and Friendly Store. I was very impressed with the friendly and helpful sales people. This was our first visit and after reading a few of the reviews we were concerned that as a first time shoppers we might not get help. That was not the case at all. Several people helped us, gave us great advice and even though we are novice photographers, never made us feel like our questions were stupid. Prices are very reasonable. I would highly recommend the store.
North Tampa Photography. The only photography store in the bay area that knows what they are talking about.. I have used North Tampa Photography as a photographer for the last 15 years. I have always found them to be friendly courteous and helpfull. I do my photography on a fixed budget. They have always worked with me to find the right equipment I need for the money I can spend. I have shopped in consignment they have case on many an occasion because I could not afford the new equipment. They have always been just as helpfull to me as they are to the photographers buying new. I have never once felt unwelcome in the store. Once I became able to buy new they were of course more eager to help me. When I upgraded to my 40D they found ways to help me get into what I needed. All of my equipment is now upgraded to the best I can afford on my budget. I would recommend to anyone that if they want to go to a quality store with excellent knowledge of the field of Photography and great customer service. North Tampa Photo is the only place to go. They will get you into what what will best fit your needs for your budget if you are just starting out or a top end pro. They stand behind what they sell. If you are not sure what you need go to North Tampa and they will work to set you up with what you need and can afford.
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