Jon's Bridal

02/11/12

Definitely a 10!

by Lauuraxx at Citysearch

I originally went to a big chain retailer for my wedding gown (ignoring the bad reviews online) and was stunned by the experience... or should I say lack there of. The minute I stepped through the doors of Jon's Bridal I knew my wedding dress shopping experience at Jon's would be entirely different. After meeting and talking with my consultant, Rebecca, about my wedding and what I envisioned it being off we went to the racks to select dresses to try on. They are very protective of their dresses and keep them in excellent condition. No tears, make up stains, or brown spots like you find at other places.

After going through about 3 dresses Rebecca knew EXACTLY what I was looking for and was a great help at selecting gowns. She helped me pull dresses while staying in budget and encouraged me not to limit my search and to try on a variety of gowns. Rebecca made trying on dresses fun, exciting, and relaxing at the same time (what a job!) She had great advice and was extremely personable. After about 5 minutes of trying on dresses I felt like I was shopping with an old friend. Consultants help you put on, zip up, and admire every dress at Jon's. They never leave you alone, lost, and wondering where they disappeared to. The service here is truly exceptional! Rebecca helped me weigh the pros and cons of all my options (SO many options at Jon's) and asked me to rate every dress I tried on from 1-10 according to my heart (too cute!). I do not hesitate to rate her and Jon's Bridal a 10!

01/03/12

Bridal consultant was very helpful

by San1960 at Citysearch

My three daughters and I went to Jon's to find a Bridal gown. My oldest daughter found her gown there two years ago so we started there. Our consultant, Gigi, was very helpful. My daughter is very petite and we were concerned about the number of gowns that would fit her. She had a good selection. Gigi took our magazine photos and brought dresses that fit what we wanted. The SECOND dress was the winner! A good experience and very exciting to take the dress home with us!

12/29/11

Don't Be Put Off by the Exterior....

by MissGrey at Citysearch

I made a "VIP" appointment and came in on a rainy Tuesday morning, and I, along with my group, couldn't believe this was the place. My mom even considered turning around because the road was so sketchy! But onwards we went - and I'm so glad we did!

My consultant was Rebecca, and I think she takes her role as "fairy godmother" very seriously. She had a very sweet demeanor and promised a wonderful experience. She asked me details about the wedding, the type of dress I wanted, etc, and explained that at Jon's it is off the rack - in today, and gone tomorrow. Into the racks we went, and she pulled dresses she and I liked, along with a few my group liked.

At first, I was thinking that she hadn't heard me properly about the type of dress I wanted - I liked the dresses, but they weren't what I saw for my wedding. I'm 90% sure she was making certain that I didn't want the "fairy tale" dress, rather than an informal one. After about 5 dresses, I strapped on a dress that I would probably never consider, but it was PERFECT. Essentially, the grown up, fancy version of the dress I had in my mind.

Rebecca was very professional, upbeat and yes, a little fairy godmother-esque. I really enjoyed her demeanor, and you can tell she's been doing this for a long time. Despite the appearance of the location, Jon's overdelivered and was under budget!

08/20/11

Awesome visit Jon's Bridal

by Blondie1023 at Citysearch

It was a wonderful experience from the start. It was a rainy Sunday afternoon and I randomly decided to go dress shopping.Usually the bride to be has it all planned out I did at a later date but didnt wait. So I called Jon's the same day and they got me right in. my sales person was amazing to she listened to what I like and wanted and even gave me adivce. I felt like a princess with the one on one I had there. I Am so happy that I bought my dress there and all my friends know to go there.

08/09/11

VERY DISAPPOINTED BRIDE TO BE

by sealif5 at Citysearch

I was stopped from even going into Jon's bridal by the service I received on the phone when I called to make an appointment. When I first called, the voice on the other end was very cheerful and eager to help! I was excited to go visit and find the perfect dress; however, as the brief conversation continued, I couldn't believe what I heard. As she asked me questions regarding my wedding (date, my size, etc...) we got to my budget. Since the groom and I are paying for our own wedding entirely, I have a tight budget and needed to be sensible on what I spent on a dress. Once she heard by budget of around $500, I was told that I didn't even need to make an appointment to come in that I was free to shop in the "special" room for discounts and clearance. WHAT?!?! Just because I am not spending $1000 plus, I don't deserve the SAME service as someone who could afford so??? I was appalled! Needless to say, I did not find my dress there....I did not even bother going! ! I have a few friends planning a wedding right now and I have most certainly let them know how they will be treated if they are on a budget! I am happy to report that they both took my advice and went elsewhere!! Proven point that it pays to be polite even on the phone. The place that I DID get my dress encouraged me to get a $99 dress! They were incredibly helpful and excited for me to find bargains in their shop!!