Tampa >Restaurants >
Pizza >Westshore Pizza
4802 W Bay Ct Ave, Tampa, FL | Directions 3361127.907227 -82.527067
Mon. - Thu., Sun. 11am - 10pm;Fri. - Sat. 11am - 11pm
Neighborhoods: Southwest, South Westshore
This is an email I sent to co-owner Robert Bastiero about the treatment his staff gives customers...
Hello, I’m writing this to Robert Bastiero. My name is Darlene Graves and I have ordered from your business 9 times now and this last time was just terrible and will be the last time we order from your business.
Below is the confirmation of what was ordered. First, this order was delivered without the “build a burger”. When I called the store to let them know, Don said that they would send it out. I told him that by the time it got here that all the other food would be cold and he said “well just eat the other stuff now”. I asked him, who would eat their fries without their burger? He said well, we can send it out, that’s all. My husband told me to tell him to have someone come pick the delivered items up and refund our money and he told me to hold and then a woman came on the phone and told me that the burger was leaving now and will be there in a few minutes.
It takes 10 minutes (with traffic) to get to our house from the Baycourt store so “a few minutes” was not correct. 20 minutes later the burger had not yet arrived. As my husband was dialing the phone to talk to someone to get some satisfaction, the burger arrived, but of course, by that time, all the other food was completely cold and inedible, the burger too was cold when it arrived.
My husband spoke to Don and said that this is unacceptable and wanted Don to make it right. Don told him that he should have ordered from the store that was closer to our home and my husband explained that the store on Westshore, which is closer to us, didn’t sell burgers and that’s what he wanted, which is why we ordered from the Baycourt store.
Don then said again that we should have just ordered from the Westshore store as if my husband hadn’t just told him the reason for us ordering from the Baycourt store. Don then said, “you shouldn’t have ordered from this store”. My husband then asked if we shouldn’t order from Westshore anymore and Don said yes, we shouldn’t order from you anymore. My husband then asked, so you’re telling me that we shouldn’t order from Westshore anymore and Don said yes.
I just got off the phone with your partner, Lamar, and he told me Don’s version of the events and it is all lies. I’m the one who said that they should come pick up the food and give us a refund, not him. He never said anything about picking up the food or the policies of the store as he stated to Lamar. I do not appreciate being lied about. I also don’t appreciate the way I was treated by Lamar. At the end of the conversation with Lamar he said that he wont be delivering to us again, which is fine by me because we wont be patronizing your businesses again and I’m also going to leave negative feedback on every site I can find.
I want a full refund of my money with the exception of the tip for the driver as he had no part in the horrible treatment I was given.
BEST PIZZA EVER!!!!! – Went there on a sunday and spent all day there watching every game of football. Amazing time and with 98 cent drafts me and friends stayed all day and never hurt our pockets. Great service and definetely going back every sunday!!
OMG The Best Cheese Steak Ever – The Cheese Steak Tasted Just like Back home in Philly.
If you want a fried chicken skin pizza... – So I paid around $13.00 for a 14" BBQ Chicken pizza
It consisted of the crust, a layer of pizza sauce, a layer of cheese, then drizzled on top was barbecue sauce, then there was these little crumbly things all over. At first I think 'hmm that's odd it looks like they used ground chicken'.
Upon further inspection I find that the crumbly bits are just fried chicken skin! :o Not even chicken! Just fried skin they pulled off. Nasty.
If I wanted a pizza with fried chicken skin on it and no actual chicken I would have said "oh hey toss on a pile o' chicken skin while your at it!"
The guy who delivered dropped a side of ranch dressing I got. No problem. He said he'd go get another one and went to his car (I figured he had a couple on hand in the car) he then drives off and doesn't come back. Don't tell people you'll get them something if you aren't going too. If it's that big of an issue just toss me back the money for it.
GREAT PIZZA BAD SERVICE – the pizza is awsome but they give us such a hard time when we order it seems like it take forever to get an anaswer
Great place! – Great place to meet and eat, great family atmosphere. Fantastic lunch specials.
Mbrutus – This is the closest pizza to a true philly pie in the Tampa bay area. I'ved lived here ten years and have tried them all. If you've ever been to the jersey shore and had a slice at Mack and Mancos on the b'walk this is as close as you will get in Tampa!!!
nothing better – Im currently on a crash diet I have lost 86 lbs.The only weekness I have is Westshore pizza.I eat it once a week and im still losing weight.There is no other pizza in tampa for me.
Almost NY – The closes pizzeria in Tampa that is almost NY like in taste.
Wether its delivery or dine in, this pizza joint gets my vote as Tampas best tasting pizza. They have a great lunch special and the best Spinach pizza ever!
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