Tampa >Veterinary Services > Gandy Animal Hospital
4714 W Gandy Blvd, Tampa, FL | Directions 3361127.893257 -82.525547
Neighborhoods: Sun Bay South, Southwest, Interbay Pennisula Partnership
We've finally found an outstanding veterinary hospital we feel completely satisfied with. I've taken both of our cats in to see Dr. Heinen at different times within the last year for separate issues. Having never been to the hospital before last year, I was skeptical of vets in the area as I have been to a few that were super expensive and the quality of care that was received just didn't match up to our bill. The quality of this place made me feel like I was dealing with true medical professionals, this was not some shot clinic. We met Dr. Heinen and instantly felt his warmth and compassion for our furry babies and for us as well and felt his knowledge was really impressive. He listened to our questions and was very patient with our freaked out cat. Our visit didn't feel rushed and the care we received was exceptional! Dr. Heinen personally called to check on our cats a few days later just to see how things were going. It felt nice to receive a call and not from a front desk person but from the Dr. himself. Could not tell you how much we appreciate Dr. Heinen and Gandy Animal Hospital. You have us as long term clients for sure. Great job to all of you.
Over a year ago we took our Yorkie in to be looked at. He kept coughing like he was trying to cough something up. The vet there did an x-ray and said he had a heart murmur. Which I already knew about since he had it as a puppy. The Dr. said it didn't have to do with that and it was just a cough and contributed it to old age. This past Friday our dog almost died. He did his cough, which we were attributing to old age and he passed out. He was lifeless! We thought we had lost him. We rushed him to an AMAZING vet, where they put him on oxygen for hours, and took an xray. Turns out he has congestive heart failure, and advance heart disease. This was something that would have been apparent, at the vet if he were to have done his job right. From the start of going into Gandy (while the front office staff and techs are really nice) the vets there seem to just rush along and take your money. After seeing the x-ray of our dogs heart, it was enlarged twice the size it should be. It was enlarged when Gandy did the x-ray but instead of doing blood work or tests they just sent us on our way with cough meds for a dog who was dying of heart disease. Thank goodness for the vet who saved him. He is on heart meds now for life, and on a new diet and we hope to have him around a lot longer!
That was not our only problem with Gandy...We also have another dog who needed spinal surgery. We went there and they werent able to determine what was wrong so they prescribed us with a ton of meds, then sent us to another vet who told us we didnt need any of those meds, and our dog needed spinal surgery due to a blood clot.
I am not sure what is wrong with the vets there, but I would not trust them if you love your pet. It doesn't seem as if they have the animals best interest at heart and are more focused on filling their pockets with your money.
This is the best place to take your pet for anything and everything! The front desk staff is so friendly and helpful. The techs will love and care for your pet like their own. The Vets themselves are exceptional. I have been to three vets in the South Tampa area and this is by far the very best!!
wish every vet was this great – My dog had become very ill from what we later found out to be a fractured chicken bone stuck in his digestive system. So I decided to take him to a local hospital since his condition did not seem to be improving. The lady at the front desk told me it was going to be $65 dollars just to see the vet on such short notice and that I needed to hurry up and make a decision because the doctor was very busy and in between visits. lol I told the lady to not do me any favors, a rushed vet is simply not acceptable.
I went online and read all the great reviews for Gandy Animal Hospital, so I decided to give them a call and held my breath. Get this... After introducing myself my first question was, do I need to make an appointment in order to see a doctor ... response was... " typically its always best to schedule an appointment but whats most important right now is your dogs condition, tell me a little bit more about whats wrong with your dog Coco" lol can you guys believe that ?!? I couldn't believe what I was hearing after having called several other hospitals with mediocre customer service at best. Do you really mean my dogs needs come first before business ?!?! WOW! So I rush over and the first thing I notice was how clean and organized the front desk and waiting area was. Two young ladies that genuinely seemed to enjoy their job and working with animals. And calm happy clients in the waiting area engaged in friendly conversations with each other. Dr. Heinen was the vet that attended us and did so wonderfully. Patient when listening to my concerns and thorough in evaluating my dogs needs and explaining what services would be required. Bottom line, I left there with something priceless in a situation such as this... peace of mind in knowing that my four legged kid was in good hands. I'm glad to report that my Coco is back home and has even began to play with his toys again :)
Great Place for My Pets! Thank you Gandy Animal ! – We moved to Tampa in February from San Diego. We have 2 dogs and a cat. Our neighbor recommended Gandy Animal Hospital and we are very thankful.
What a beautiful facility, clean and very modern. They were able to get us in on short notice, did a complete workup on everyone and really took the time to make us comfortable. The staff upfront is awesome! Very personable and educated and they actually listen to us when we have questions! We saw Dr. Heinen and liked him very much. He seemed to like what he does and didn’t make us feel rushed, even though the place was very busy.
Our female dog is a bit shy but had no problems being checked out. When we took our cat, he peed inside the carrier and they took him back and washed him and the carrier. Now THAT is customer service. I really felt like they are committed to the health of my animals without trying to make money off me. We saw the size of this place and thought right away, “this is going to be expensive.” But ironically, their pricing was not only fair, especially having moved here from California, but I price shopped quite a bit and they were much more affordable than all the other places I called and no cutting corners. THAT WAS AWESOME FOR US!
Everything they suggested sounded reasonable, and they even discouraged me from some medicines they didn't think the cat needed. I'm so glad we found a good and honest vet. My pets are my babies! Keep up the great work Gandy Animal Hospital and you have us for as long as we are here!
Truly one of the best! Best staff I have seen in a long time – This team of veterinary health professionals are the BEST I have ever had the pleasure to deal with and by far one of the best in Tampa. They have recently helped us care for our very sick 11 year old min pin and my 7 year old persian. I am forever indebted to everyone at this animal hospital. My pets can continue to lead wonderful and happy lives because of what I know now that my previous vet never even took the time to explain to me. Now my new rescue addition comes to visit Dr. Heinen and he always takes the time to go over everything and make me aware of any and all options that are available. I never feel pushed or tricked into having things done. And my dogs’ loves the staff there. My dog loves going to this vet. This is a team of well informed veterinary professionals who are always aware of the new cutting edge procedures and programs but also are seasoned and confident in their diagnostic abilities. They provide you with estimates and when I began early on with them and called around, they always seemed very competitive and even after procedures were done, they never forgot about us. Their customer service and sincere caring is bar none! They called several times to check up on my pets and even the doctor called a few times. I have never walked out of there feeling like I didn’t understand what was going on with my pets. I also have boarded my pets there many times and I appreciate the sense of security I have when leaving them for a stay when I go out of town. I know they are great hands when I leave them for boarding. The staff is always friendly and attentive
I am not sure what the previous reviewer is talking about at all and it’s a shame that just anyone can write a review nowadays and it being completely false and almost libel. I can’t remember the number of phone calls I would receive from them prior to doing anything for my permission, even for something minor! I happen to be an RN in Tampa and umbilical hernia’s are real. They happen in people and they also happen in pets as well and are exteremely painful. I am glad that the person above is more concerned about the dog’s appearance than its health. If you simply do an internet search on this procedure its shocking that pet owners can be so ignorant and claim that they know what they are talking about. It’s upsetting to see that hospitals like Gandy have to deal with such people that think they are so smart, when they are just being ignorant or cheap, when other places out there are truly taking advantage of people. I will definitely let the hospital know about the kinda stuff people like this guy are writing about them and hope they do something about it!
FYI… for the previous reviewer!!! Educate yourself!!!
An umbilical hernia can become strangulated - meaning that the intestines in the abdomen have become twisted and tangled. As a result, blood circulation to them is cut off. This can be a dangerous situation. Once the blood vessels are affected, however, the clinical signs change drastically. The area will become swollen and painful. Without adequate oxygen and nutrients, the intestinal tissues initially develop cramps just like your leg does when you cross it and it 'goes to sleep.' And if the flow of blood is completely lost, cell death occurs. The pain then becomes severe. The animal will probably develop a fever, become lethargic, and go completely off food and water. As these tissues break down, the toxins from bacteria that normally live in the intestine make their way into the rest of the animal’s body. As the tissue dies, the affected area turns into an abscess and many different harmful metabolic waste products are flushed throughout the animal’s body. All of these substances (bacterial toxins and metabolic waste products) seriously affect the various organ systems of the body. Liver and/or kidney failure are quite common in these situations. Without treatment, the animal will usually die within 24 to 48 hours
Stay away! A businessman not a vet!! – I don't know what the, "Great Vet in South Tampa" reviewer is talking about!! They ran unnecessary tests, and tried to perform a completely ridiculous surgery on my 10 year old chihuahua for his belly button, of all things, which they called an umbilical hernia!! And then they make you feel like an irresponsible owner if you are reluctant to shell out for the shockingly overpriced service. They never mentioned this "hernia" until he was under anesthesia to have his teeth cleaned, and he had been there several times before. Luckily I saw past their sales pitch and said no. He has an "outty" belly button that is adorable and never caused him a moment of discomfort in his life. I believe they would have charged me over $1000, not to mention the pain and suffering my dog would have had to endure due to their greed.
They are looking to make money first and worry about the welfare of your animal( and your wallet) a distant second. I have moved away and regret ever bringing my dog there. I now see how a real vet should operate his practice.
Great Vet in South Tampa! – What I like most about this vet is that they don't try to force a bunch of unnecessary stuff on you like lots of other places do. They don't push the latest doggie toothpaste or try to talk you into new brands of flea treatment or supplements your pet doesn't really need. Same holds true for surgical procedures. You go in and they treat your pet for what's ailing them, simple as that. And they actually do it right! They also have very reasonable prices. Every time I've ever compared quotes between Gandy and other vets, they come out the less expensive, everything from vaccines, teeth cleanings and flea stuff. And in south tampa, everything seems a bit more expensive. This is a major plus for me, as I have multiple pets and have to be as financially frugal as possible. I usually see Dr. Gladnick but sometimes I see Dr. Heinen, and I know that my pets are in good hands with them. They know their stuff, have nice bedside manners, nice and clean building, and you can tell that they have your pet's best interests in mind.
Really Happy with this Vet and Their Staff!!! – Brought our two cats here a few weeks ago, after transferring from another vet and we couldn’t be happier. My younger cat just needed shots, but my older cat, Mittens just wasn’t acting right and I noticed her losing weight and she was always sleeping. The previous vet was so focused on running tests for things we didn’t even mention. He was insisting it was something with her thyroid or her liver. He refused to listen to what we were trying to explain to him about our cat’s personality, eating habits and overall health. We saw no improvement with the medications he put my cat on and the cat was getting worse, and we were looking for a new vet and found Gandy Animal. Dr. Gladnick was straight forward and thorough. She examined the cat, gave us a solid second opinion and we felt confident in her abilities. It wound up having nothing to do with her thyroid or liver, it was something in her mouth and that’s why she wasn’t eating and that’s why she was losing weight and sleepy all the time. We followed through with her suggested treatment plan and Mittens did wonderful and is back to her old self. The prices were fair, but the quality of care is excellent and the staff is really amazing. They were friendly, knowledgeable and continued to educate us about what we were dealing with. Within our first visit we sincerely felt well taken care of and felt that everything was going to be ok. Thank you Dr. Gladnick and staff for the wonderful care and we are definitely going to be moving all our pets there. Nice to see some caring doctors still exist.
Dr. Heinen is the Best in Tampa – I have been going to Dr. Heinen now for over 15 years and when he opened his Tampa office we followed him (we live in palm harbor) and I will never have my pets seen by anyone else. The knowledge, compassion and understanding he shows for his patients and their owners is bar none the best, especially compared to what my friends say about their own vet experiences. He spends time with us every visit, answers every question, calls me back if I didn’t understand something. He really goes the distance for my family of pets. Something I wish my own medical doctor would provide me. LOL! My husband and I do not have children, our pets, 4 dogs and 2 cats are our children. My husband and I travel extensively now being retired and I board my pets with them, allowing my husband and I to enjoy our time away without having to worry if they are in good hands. The staff is kind and friendly and you can tell that they enjoy working there, which having worked as an HR director for over 25 years is very important. The facility is always clean. One time we were delayed in our return from a trip and the office was closing soon on a Saturday and we weren’t going to able to make it there before they closed and we didn’t want to leave our pets any longer than they had already been there, 2 ½ weeks. Dr. Heinen had his staff open the office for us 3 HOURS after they closed, so we could get our pets. The facility is top-notch and yet my experience has shown me the prices are very fair and reasonable. Their prices are comparable to the online pet stores so I buy my meds through them. I hope Dr. Heinen never retires and keeps taking care of my babies. Thank you for everything you have always done for us.
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