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11/13/11
Its really not that bad
by MS7Mike at Citysearch
I just want to say that I have ordered from Bays about 30 times and there has only been maybe 3 or 4 times that I've had bad service. But if you go to their store, you can understand its a small company and doesn't have the man power of the major pizza chains.
Their food is, I think, really good for the price. Yes it might take 45-60 mins to get to you, but thats because they have 1 cook and 1 driver, I mean give them a break.
I will agree that their customer service isn't the greatest when you are having a problem. But you rarely need to call back and bitch.
I hate people giving this mom and pop store a bad name because they expect major chain service and tastes. Major chain have chefs and 1000's of workers, you won't get that here.
Here's a great story about them. I ordered one night. They told me 60 mins. After 70 I just called to see if they were coming, within 5 mins they were there and gave me a free 2 liter of soda for being late. The driver was very nice and appologized for his lateness and made it up to me.
I love this place and will always order from here.
09/27/11
Trespassing Thieves
by KStanley at Citysearch
They snuck into the hotel I am staying at and slipped their menus under my door. I ordered from here thinking the hotel had recommended this pizza. WRONG! They never brought my order and still charged my credit card. Don't trust this menu when you get it. They are horrible.
08/20/11
DONT ORDER FROM HERE!
by Stinker at Citysearch
I work at the front desk of a VERY nice hotel in Tampa.
First and foremost, QUIT SLIPPING MENUS UNDER OUR HOTEL ROOM DOOR!
Your service is horrible and you give everyone the runaround.
The food is horrible and the customer service is EVEN WORSE.
Never order from here. Staybridge Suites guests, watch yourselves. If we can't get the menus out before you see them, please don't order from here.
HORRID.
06/05/11
THE WORST FOOD EVER!!!!!!!!!!
by OPRI ERA at Citysearch
HORRIBE CUSTOMER SERVICE AND HORRIBLE FOOD!!. Food took over an hour for delivery. Order was wrong when it came to my hotel. Pizza looked brown and old and it was hard. Breadsticks looked like left overs and calzone was disgusting!!!! WORST PIZZA I HAVE EVER ATE and I love pizza!!! I wouldnt even give this place one start!
02/10/11
WORST SERVICE AND PIZZA EVER!!
by chilover131 at Citysearch
DO NOT ORDER FROM THIS PLACE!!! it took more than and hour and a half to deliver a pizza, wings, breadsticks and a 2 liter of soda. First off we asked for coke and got Dr. Pepper. Next we got a pizza that was totally wrong. We call back and the driver came back after more than 30 minutes and would not give us the right pizza without us giving him the wrong pizza. He would also not give us our money back. He was extremely rude and speed away!!!! When we tasted the breadsticks and the pizza finally they tasted like cleaning fluid. DO NOT ORDER ANYTHING FROM THIS PLACE!!!! IT IS TERRIBLE!!!!
