Flirt Catalog Sales

Recommends

girlpower

Joined 4 years ago

Very Happy!!. I am a new customer to Flirtcatalog so I don't much about the company before June 2009. All I know is that they have a GREAT customer service and I love their clothes. I had a question about my order and I emailed customer service. They replied to me within a hour!! that's super fast. i often order online and I rarely get a reply by email, so I was very impressed with the response time. They also upgraded my shipping to second day!

Recommends

powermoongoddess

Joined 4 years ago

Much Better. I used to order from them alot before back when they were in Cape C but recently they moved to Fort Lauderdale and while it used to take them foreverrrrrrrrrr to get stuff in ~ everything is in stock now! I am so excited! I can get all the stuff I want now super fast and they got in True Religion Swimwear now that I just LOVE! Everything is better!! Woot!

Doesn't Recommend

Lisaleathers

Joined 4 years ago

Goddammit!. Why oh why didnt i google reviews about flirt catalogue!The dress i ordered came after a month but oh my god, it was terrible!just!i could have made it myself!Thats all i have to say!

Doesn't Recommend

LauraLover517

Joined 4 years ago

Just don't do it.... I ordered a dress with the usual amount of time it takes for a package to get to my house. Two weeks later, the money hasn't been taken out of my account, I've gotten no confirmation on whether the item was actually sent or not and I can't get ahold of anyone via telephone (apparently their customer service is down...whatever).

So I wrote and cancelled my order. They answered promptly with no apologies.

Thanks for nothing!

Doesn't Recommend

starryu

Joined 4 years ago

never ever. i order the shoes at the begining of the month and didn't get it till the end of the month. they don't have my size so they send me a different size. now they want me to send it back so they can find me the correct size. they wouldn't even get me the money to ship it back. they don't have my size that why it took so long for them to send me the shoes.

Doesn't Recommend

nunya11

Joined 5 years ago

well they''ve taken 3 months with my stuff and still havent got it yet...f*ckn b*tch.. well they''ve taken 3 months with my stuff and still havent got it yet...f*ckn b*tch.

well they''ve taken 3 months with my stuff and still havent got it yet...f*ckn b*tch.

Doesn't Recommend

davidjenison

Joined 7 years ago

Nightmare. I use Internet shopping sites all the time and almost always have great experiences, but not with Flirtcatalog. I generally find better stuff on other sites (Flirt clothing tends to look cheap), but I recently found two dresses on the site that seemed okay. Upon making the purchase, I found out one of the dresses was on back order and would take two or three weeks to arrive. I was fine with that because I wrongly trusted the timetable they gave me. After about a month, I followed up and was told the dress would get to me that week. I called again in a week and was told the same thing. This went on each week for another month. Finally, I asked about canceling the order for the second dress or switching out for a different dress, and I was transferred to a manager. She said that, if I canceled the order, I'd owe them more money for shipping the first dress since I got a shipping rate based on a certain sales amount. That's right, I'd have to pay more for shipping if they DIDN'T ship the second dress. As far as trying to switch to another dress, they said I'd owe even more money for shipping. They would insist on treating it as a separate order so I'd have to pay the extra shipping on the first dress and then pay full shipping on the second dress. Besides trying to milk me for every nickel they could, the manger couldn't have been ruder. I didn't really care about the shipping costs or the manger's attitude, but I pressed the manager saying that, out of principle, they should be more helpful since it had been over two months for something they said would take three weeks max. The manger made some bitchy remarks and then hung up on me. That's right, I called customer service and all I got was lip service. Maybe others had better experiences, but I found they put as little care into their customer service as they do into their half-rate clothing lines. Tatiana Robinson